Director of Sales & Marketing

Loews Hotels & Co; Tucson (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with company match

Paid time off

Tuition reimbursement

Team member hotel rates

Job summary

Loews Ventana Canyon Resort in Tucson, AZ, seeks a dynamic Director of Sales & Marketing to lead the property's commercial strategy, drive revenue growth, and elevate brand presence.

You will shape and execute innovative sales and marketing initiatives, coach a high-performing team, and collaborate with revenue management, PR, and regional marketing to deliver measurable results while upholding Loews' service excellence.

Qualifications

• Bachelor's degree in Business, Hospitality Management, Marketing or equivalent experience.
• Master's degree in Hospitality Management or MBA preferred, but not required.

Responsibilities

• Develop and execute a comprehensive annual strategic business and marketing plan.
• Design and implement targeted promotions, packages, and campaigns to drive revenue.
• Maintain accurate sales forecasts across all segments; identify opportunities for growth.
• Collaborate with Revenue Management to develop pricing strategies maximizing RevPAR.
• Establish and maintain relationships with CVBs and industry partners to support business development.
• Recruit, train, and motivate the sales team for performance and growth.
• Partner with PR and Area Marketing to deliver integrated initiatives and brand visibility.
• Attend to duties ensuring adherence to standards and schedules.

Skills

Strategic Sales Leader

Influential Communicator

People-Focused Developer

Digitally Proficient Marketer

Education

Bachelor's degree in Business, Hospitality Management, Marketing

Master's degree in Hospitality Management or MBA (preferred)

Tools

OPERA

Salesforce

Delphi

Google Analytics

IDeaS/Duetto

Job description

Recognized as an AZ Central Top Workplace, Loews Ventana Canyon Resort offers careers at a luxury resort in Tucson's Catalina Foothills. Team members create memorable stays for guests seeking relaxation and adventure across 398 guest rooms, five dining outlets, spa, recreation, and event spaces.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

We're seeking a dynamic and results-driven Director of Sales & Marketing to lead the commercial strategy for our property. In this key leadership role, you will shape and execute innovative sales and marketing initiatives, leverage digital and data-driven strategies, and inspire a high-performing sales team. Your leadership will directly impact revenue growth, market positioning, and guest engagement while upholding the service excellence and brand standards that define Loews Hotels.

Who You Are:

• Strategic Sales Leader: You bring the ability to envision, develop, and execute forward-thinking sales and marketing strategies that drive sustainable revenue growth
• Influential Communicator: You are a confident communicator and negotiator with a talent for building lasting relationships and influencing outcomes
• People-Focused Developer: You are committed to coaching, developing, and motivating teams while fostering a culture of inclusion, collaboration, and belonging
• Digitally Proficient Marketer: You have hands-on expertise in digital marketing, eCommerce strategies, and data analysis to optimize hotel performance and demand generation
• Veterans and miliary spouses are encouraged to apply

What You'll Do:

Sales & Marketing Strategy

• Develop and execute a comprehensive annual strategic business and marketing plan aligned with local market dynamics and hotel objectives
• Design and implement targeted promotions, packages, and advertising campaigns that enhance guest engagement and drive revenue growth
• Maintain accurate sales forecasts across all segments, proactively identifying opportunities for performance improvement and market expansion

Revenue Optimization & Market Partnerships

• Collaborate closely with the Director of Revenue Management to develop pricing strategies that maximize RevPAR and overall profitability
• Establish and maintain strong relationships with Convention & Visitors Bureaus and key industry partners to support business development efforts

Leadership & Team Development

• Recruit, train, and motivate the sales team to achieve performance goals while supporting individual growth and career development
• Foster a collaborative, high-performance environment focused on accountability, excellence, and results

Collaboration & Brand Support

• Partner with Public Relations and Area Marketing teams to deliver integrated sales and marketing initiatives that support brand visibility and results
• Perform additional duties as assigned to support overall hotel and commercial objectives

Other Responsibilities

• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

• Bachelor's degree in Business, Hospitality Management, Marketing, a related field, or equivalent professional experience required
• Master's degree in Hospitality Management or an MBA preferred, but not required
• Proven experience as a Hotel Sales Director or in a comparable senior sales leadership role, with approximately 10 years of sales management experience
• Strong knowledge of hotel operations, sales strategies, digital marketing, and revenue management principles, supported by multiple years in the hospitality industry
• Demonstrated ability to analyze market trends, customer insights, and performance data to inform strategic decisions
• Established success in negotiation and client relationship management, with the ability to build and sustain long-term partnerships
• Regular travel required for client meetings, market sales activity, and industry events
• Experience using hotel management systems (e.g., OPERA)
• Proficiency with sales and CRM platforms such as Delphi, Salesforce, or similar systems
• Working knowledge of digital marketing tools and analytics platforms (e.g., Google Analytics, SEO, PPC)
• Experience with revenue management systems such as IDeaS or Duetto
• Ability to sit or stand for extended periods and lift up to 20 pounds as needed for events or presentations
• Willingness to travel up to approximately 50% of the time
• Certified Hospitality Sales Professional (CHSP) or Certified Hotel Administrator (CHA) certification is beneficial but not required

Who You'll Supervise:

• Sales and Marketing Team Members