SENIOR CATERING OPERATIONS MANAGER - Marywood University - Scranton, PA

ZipRecruiter; Scranton (Lackawanna County); On-site; USD 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a Catering Manager to lead and execute catering events with precision and creativity. In this dynamic role, you'll supervise a team, manage daily operations, and ensure exceptional service delivery. Your expertise in hospitality and financial management will drive success in a fast-paced environment. Join a company that values growth and sustainability, offering numerous opportunities for professional development. If you're passionate about food service and enjoy working with people, this is the perfect opportunity to make a significant impact in a thriving organization.

Benefits

Medical

Dental

Vision

Life Insurance/ AD

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Qualifications

• 2+ years of experience in a similar role with strong hospitality knowledge.
• Ability to manage diverse teams and operations efficiently.

Responsibilities

• Oversee all catering events including planning, execution, and invoicing.
• Supervise and develop staff while ensuring excellent customer service.

Skills

Hospitality knowledge

Customer service

Financial management

Problem-solving

Web-based ordering system

Professional email writing

Education

A.S. or equivalent experience

Tools

Word processing applications

Spreadsheet applications

Job description

Job Description

Salary: $55,000- $60,000
Pay Grade: 12

At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company.

Job Summary

The Catering Manager (sales and operations) is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.

Key Responsibilities:

• Daily Operations
• Supervision and Staff Development
• Culinary Programs
• Customer Service
• Financial Management and Analysis
• Special Events
• Marketing and Sales

Qualifications:

• A.S. or equivalent experience
• General Hospitality knowledge and interest in sustainability and sustainable food practices
• At least two years similar work experience
• Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
• Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
• Proficient with word processing and spreadsheet applications.
• Ability to write professional and efficient emails to clients and customers.
• Possess the ability to meet Company specific uniform standards for this position.
• Utilize all Personal Protective Equipment’s per Company guidelines.
• Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.

This position supervises numerous (5-10) hourly employees, including delivery personnel and culinary personnel.

Apply to Gourmet Dining today!

Gourmet Dining is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to veteran status or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Gourmet Dining maintains a drug-free workplace.

Associates at Gourmet Dining are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1406329