SENIOR CATERING OPERATIONS MANAGER - Marywood University - Scranton, PA

AECOM; Scranton (Lackawanna County); On-site; USD 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a Catering Manager to lead catering events with a focus on service excellence and operational efficiency. This role involves supervising staff, managing financials, and ensuring customer satisfaction in a vibrant dining environment. The ideal candidate will possess strong culinary knowledge and a passion for sustainability, along with the ability to thrive in a fast-paced setting. Join a dynamic team dedicated to providing exceptional dining experiences at numerous college campuses. This is a fantastic opportunity for growth and development within a supportive company culture.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Health and Wellness Programs

Flexible Spending Accounts

Qualifications

• Minimum of 2 years experience in catering or hospitality management.
• Proficient in financial analysis and customer service.

Responsibilities

• Oversee daily catering operations and staff training.
• Manage financial aspects and customer interactions effectively.

Skills

Customer Service

Financial Management

Staff Development

Culinary Knowledge

Problem Solving

Education

A.S. or equivalent experience

Tools

Web-based ordering system

Word processing applications

Spreadsheet applications

Job description

Gourmet

Salary: $55,000- $60,000

Pay Grade: 12

At Gourmet Dining & Chartwells Higher Education, people are at the core of our business. Together we build innovative food service concepts and serve fresh, local, and nutritious meals at over 270 college campuses across the country. Twice named the Fastest Growing Brand by Nation’s Restaurant News, at Gourmet Dining & Chartwells we take pride in creating opportunities for associates to grow their careers and achieve their development goals within the company.

Job Summary

The Catering Manager (sales and operations) is responsible for the successful execution of all catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events.

Key Responsibilities:

1. Daily Operations
2. Supervision and Staff Development
3. Culinary Programs
4. Customer Service
5. Financial Management and Analysis
6. Special Events
7. Marketing and Sales

Preferred Qualifications:

1. A.S. or equivalent experience
2. General Hospitality knowledge and interest in sustainability and sustainable food practices
3. At least two years similar work experience
4. Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
5. Ability to operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles.
6. Proficient with word processing and spreadsheet applications.
7. Ability to write professional and efficient emails to clients and customers.
8. Possess the ability to meet Company specific uniform standards for this position.
9. Utilize all Personal Protective Equipment per Company guidelines.
10. Ability to work at times with minimal supervision, and accomplish tasks without direct instruction, and problem solve for the best solutions.
11. This position supervises numerous (5-10) hourly employees, including delivery personnel and culinary personnel.

Apply to Gourmet Dining today!

Gourmet Dining is a member of Compass Group USA.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Gourmet Dining maintains a drug-free workplace.

Associates at Gourmet Dining are offered many fantastic benefits:

1. Medical
2. Dental
3. Vision
4. Life Insurance/ AD
5. Disability Insurance
6. Retirement Plan
7. Paid Time Off
8. Paid Parental Leave
9. Holiday Time Off (varies by site/state)
10. Personal Leave
11. Associate Shopping Program
12. Health and Wellness Programs
13. Discount Marketplace
14. Identity Theft Protection
15. Pet Insurance
16. Commuter Benefits
17. Employee Assistance Program
18. Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Req ID: 1406329

Gourmet

Lacey Woodard