Senior Catering Manager

Compass Group USA; New York (NY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Restaurant Associates in NYC is seeking a Senior Catering Manager to oversee all catering events for a premier client in a high-volume setting. You will lead sales and event communications, manage staff scheduling and training, and coordinate with chefs on menu proposals and service standards.

The successful candidate will drive client satisfaction, manage budgets, and ensure flawless event execution across daily operations while maintaining top-tier service and operational excellence.

Qualifications

• Seasoned Catering Manager with a proven track record in high-volume events.
• Strong leadership, scheduling, training, and client-focused service.
• Experience writing menu proposals with chefs and managing budgets.

Responsibilities

• Lead catering events for a premier NYC client, ensuring flawless execution.
• Coordinate proposals, schedules, and communications with the client and team.
• Train service staff and manage room set-ups and special requests with venues.
• Develop menus in collaboration with chefs and monitor financial targets.
• Maintain vendor relationships and ensure compliance with quality standards.

Skills

Catering management

High-volume events

Client service

Leadership

Budgeting

Menu development

Food industry knowledge

Excel

PowerPoint

Communication

Problem solving

Tools

Excel

PowerPoint

Job description

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary:

The Sr. Catering Manager is responsible for the successful execution of all catering events for a high-volume premier client account in NYC. This position manages sales and event order communications, scheduling and training of service staff, planning, delivery, setup, cleanup, and proper invoicing for all daily events.

The successful candidate will be a seasoned, high-performing Catering Manager with a proven track record of leading complex, high-volume catering operations and flawlessly executing high-profile events while delivering exceptional client service and operational excellence.

Responsibilities:

• Work directly with the Food Service Director and Executive Chef to ensure all catering menu proposals are presented to the client accurately & effectively
• Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
• Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately
• Work closely with the conference services to ensure room set-ups and special requests
• Hires, trains, and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, policies, and procedures
• Menu development and marketing functions as they relate to the catering department
• Performs related duties and special projects as assigned

What We're Looking For:

• Experienced as a high-performing Catering Manager with a proven track record of leading complex, high-volume catering operations and flawlessly executing high-profile events while delivering exceptional client service and operational excellence
• Strong knowledge of current food industry trends and fine dining points of service
• A minimum of 4 -6 years of experience in the hospitality industry, including 2 years of catering management experience required
• Supervisory, scheduling, training, and coaching skills
• Ability to assess client requirements and deliver ensuring client satisfaction
• Prepare and monitor budgets; financial targets and forecasts
• Must be able to write menu proposals in consultation with chefs
• Maintain local clients database and build and maintain relationship with vendors
• The ability to supervise food preparation, service and clean up is also essential
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional client relations and customer service abilities
• Ensure all safety and sanitation procedures are followed in compliance with HACCP

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.