Sr. Catering Manager

Compass Group USA; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Personal Leave

Job summary

Restaurant Associates in New York City seeks a Sr. Catering Manager to lead end-to-end catering events for a premier client account. You will supervise sales, event orders, scheduling, and service staff, ensuring top-notch execution and invoicing.

You will plan trainings, coordinate with Food Service Director and Executive Chef on menu proposals, and drive client satisfaction while managing budgets and space utilization.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Experience in hospitality management or catering operations.
• Strong budgeting, scheduling, and staff-development skills.

Responsibilities

• Oversee catering events for premier NYC client accounts from concept to execution.
• Coordinate communications between sales, service staff, and operations.
• Train and schedule catering staff; ensure timely invoicing and budget adherence.
• Collaborate with Food Service Director and Executive Chef on menu proposals and client presentations.
• Maintain excellent client relationships and ensure high customer satisfaction.

Skills

Budgeting & forecasting

Leadership & supervision

Menu development & proposals

Client relations

Operations coordination

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Job description

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work, This is R/A !

Job Summary:

The Sr. Catering Manager is responsible for the successful execution of all catering events for a premier client account in NYC. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, setup, cleanup, and proper invoicing for all daily events.

The successful candidate will effectively plan trainings & meetings from start to finish while keeping the customers and operation in mind by maximizing space and generating monthly metrics. Confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction. Maintain excellent relationships with the client and their guests, as well as other departments within the operations.

Responsibilities:

• Work directly with the Food Service Director and Executive Chef to ensure all catering menu proposals are presented to the client accurately & effectively
• Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team
• Work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer-based system immediately
• Work closely with the conference services to ensure room set-ups and special requests
• Hires, trains, and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, policies, and procedures
• Menu development and marketing functions as they relate to the catering department
• Performs related duties and special projects as assigned

What We're Looking For:

• Bachelor's degree is preferred or equivalent professional experience
• Strong knowledge of current food industry trends and fine dining points of service
• A minimum of 4 -6 years of experience in the hospitality industry, including 2 years of management experience
• Supervisory, scheduling, training, and coaching skills
• Ability to assess client requirements and deliver ensuring client satisfaction
• Prepare and monitor budgets; financial targets and forecasts
• Must be able to write menu proposals in consultation with chefs
• Maintain local clients database and build and maintain relationship with vendors
• The ability to supervise food preparation, service and clean up is also essential
• Superior quantitative, oral and written communications and problem-solving/strategizing skills
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior
• Exceptional client relations and customer service abilities
• Ensure all safety and sanitation procedures are followed in compliance with HACCP

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.