Senior Casino Floor Manager

ELEVATION ENTERTAINMENT GROUP; Citrus Heights (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

Elevation Entertainment Group is seeking a Casino Floor Supervisor in Citrus Heights, CA. The role oversees daily casino floor operations, supervises gaming staff, and ensures compliance with gaming regulations and company policies while delivering exceptional guest service.

You will lead dealers, resolve guest concerns, monitor activity, and support revenue integrity while maintaining a safe, fair gaming environment. The role emphasizes leadership and guest-focused operations.

Qualifications

• Associate's degree (A.A.) or equivalent, or 1 year of related experience.

Responsibilities

• Supervise and coordinate daily casino floor operations across assigned gaming areas. Monitor table games for adherence to controls and regulations.
• Lead, coach, and support dealers and floor staff; address guest inquiries and resolve issues promptly.
• Observe gameplay to detect irregularities; verify payouts and game openings/closings per procedures.
• Maintain documentation and enforce responsible gaming; ensure a welcoming environment.
• Collaborate with Security/Surveillance/Compliance to ensure floor integrity and safety; assist with staffing and events.

Education

Associate's degree

Job description

Elevation Entertainment Group is seeking a Casino Floor Supervisor in Citrus Heights, CA. The role oversees daily casino floor operations, supervises gaming staff, and ensures compliance with gaming regulations and company policies while delivering exceptional guest service.

You will lead dealers, resolve guest concerns, monitor activity, and support revenue integrity while maintaining a safe, fair gaming environment. The role emphasizes leadership and guest-focused operations.