Senior Caseworker Coach I - Trauma-Informed Housing Lead

catholiccharitiesdiocese; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Pension plan, 403(b)

Vacation, holidays, and sick leave

Job summary

Catholic Charities Diocese in San Diego seeks a Senior Caseworker Coach I to ensure safe, supportive housing for women and children at Rachel’s Promise Center. You will mentor staff, deliver trauma-informed, resident-centered services, and strengthen program quality through documentation and oversight.

The role requires collaborative teamwork, a strong safety focus, and experience with housing-first approaches. Join a mission-driven nonprofit committed to outcomes and innovation.

Qualifications

• Associate’s degree in human services, social or behavioral sciences, or related field or equivalent experience.
• Minimum two years of experience serving single adult women and women with children experiencing homelessness, substance use disorders, and/or mental illness, with demonstrated ability to support the training and development of staff or peers.
• Bilingual Spanish speaking preferred but not required, must be able to read, write, and speak English.
• Familiarity with trauma-informed approaches to service delivery. Prior knowledge of Motivational Interviewing, Stages of Change, Housing First, and harm reduction approaches to service delivery a plus.
• Strong computer skills and ability to become proficient with database software. Must be able to complete training to enter information into Clarity HMIS.
• Valid Driver’s License and a clean driving record.
• Willing and able to obtain a Food Handler’s Certificate.
• Ability to multi-task, organize, and prioritize.
• Ability to work effectively as a team member and independently.
• Candidates with lived experience are encouraged to apply.

Responsibilities

• Welcome and orient program residents to the shelter; complete initial intakes and explain program routines and behavioral expectations.
• Provide trauma-informed, resident-centered support to residents, promoting safety, dignity, and wellness in the residential setting.
• Maintain a consistent presence in the facility and support residents’ safety, including child and family safety as applicable.
• Prepare meal supplies and assist with serving meals; oversee clean-up and stock for the next day.
• Assist residents in developing life skills and navigating the social service delivery system.
• Support residents in following through on goals and documenting progress and barriers to success.

Skills

Trauma-informed approach

Communication skills

Team collaboration

Training & mentoring

Education

Associate’s degree in human services or related field

Tools

Clarity HMIS

CES (Coordinated Entry System)

Job description

Catholic Charities Diocese in San Diego seeks a Senior Caseworker Coach I to ensure safe, supportive housing for women and children at Rachel’s Promise Center. You will mentor staff, deliver trauma-informed, resident-centered services, and strengthen program quality through documentation and oversight.

The role requires collaborative teamwork, a strong safety focus, and experience with housing-first approaches. Join a mission-driven nonprofit committed to outcomes and innovation.