Senior Case Manager for Housing & Recovery (Flexible Schedule)

Goddard Riverside Community Center; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

Commuter benefits

Flexible Spending Accounts

403B Thrift Retirement Plan

Paid Time Off

Job summary

Goddard Riverside Community Center’s Corner House provides permanent supportive housing and comprehensive on-site services for 34 formerly homeless adults with complex needs. The Senior Case Manager delivers strengths-based case management and supports the Program Director, handling caseloads and program operations.

The role emphasizes coordinating care across medical, psychiatric, and housing services, maintaining records, and guiding tenants through entitlements, while contributing to staff

Qualifications

• Bachelor’s Degree required in related field.
• 3 years of experience in a Social Services setting (Housing preferred).
• Experience with individuals diagnosed with severe mental illness, substance use and/or co-occurring disorder.
• 3 years of Case Management experience with some supervisory experience.

Responsibilities

• Provide case management services to an assigned caseload of 20 clients, including identifying short- and long-term treatment goals and assisting clients in developing and achieving individualized service plans.
• Link clients to appropriate community resources and services, including medical, psychiatric, substance use treatment, housing, legal, and other social service programs.
• Assist clients with applying for, obtaining, and maintaining eligible benefits and entitlements.
• Maintain accurate, timely, and comprehensive case records documenting services provided, client progress, interventions, and outcomes in accordance with agency, regulatory, and funding-source requirements.
• Lead and coordinate meetings with clients, case management staff, and building management as needed to address housing, service, and tenancy-related concerns.
• Coordinate and track medical, psychiatric, and other healthcare appointments between clients and healthcare providers.
• Provide advocacy and support to clients and assist staff in addressing complex client needs and service barriers.

Skills

Crisis intervention

Advocacy

Problem-solving

Conflict-resolution

Documentation

Communication

Multidisciplinary teamwork

Organizational skills

Interpersonal skills

Independence

Relationship building

Spanish fluency

Education

Bachelor’s Degree in related field

Tools

Microsoft Outlook

Microsoft Excel

AWARDS

TMS

Job description

Goddard Riverside Community Center’s Corner House provides permanent supportive housing and comprehensive on-site services for 34 formerly homeless adults with complex needs. The Senior Case Manager delivers strengths-based case management and supports the Program Director, handling caseloads and program operations.

The role emphasizes coordinating care across medical, psychiatric, and housing services, maintaining records, and guiding tenants through entitlements, while contributing to staff