Lead Case Management Supervisor — Hybrid Role

Salem Health; Somerville (MA); Hybrid; USD 59,000 - 142,000; Full time

Job summary

Mass General Brigham Community Physicians, Inc. is seeking a Case Management Supervisor to lead daily operations, coordinate clinical case management, and ensure timely assignment of patients across teams.

You will supervise staff, conduct psychosocial assessments, review referrals, support discharge planning, and help develop standards and improvement initiatives in collaboration with leadership. Strong communication and interdisciplinary teamwork are essential.

Qualifications

• Bachelor's Degree in Nursing or Master's Degree in Social Work.
• Licensure MA/NH (LICSW or RN).
• 3+ years supervisory/management experience in healthcare.
• 3+ years in case management, utilization review, or discharge planning.

Responsibilities

• Provide day-to-day supervision to Case Managers and interns/students as appropriate.
• Ensure staff complete psychosocial assessments covering psychological, social and environmental concerns.
• Review daily referrals and screenings of patients.
• Audit case files for completeness and accuracy.
• Assist in discharge planning as required.
• Adhere to care management policies, standards and regulatory requirements.

Skills

Analytical ability

Critical thinking

Interpersonal skills

Teamwork

Communication

Education

Bachelor's Degree in Nursing

Master's Degree in Social Work

Job description

Mass General Brigham Community Physicians, Inc. is seeking a Case Management Supervisor to lead daily operations, coordinate clinical case management, and ensure timely assignment of patients across teams.

You will supervise staff, conduct psychosocial assessments, review referrals, support discharge planning, and help develop standards and improvement initiatives in collaboration with leadership. Strong communication and interdisciplinary teamwork are essential.