Senior Cargo And Parcel Claims Examiner

OpenTrain AI, Inc.; United States; Remote; USD 28,000 - 83,000; Part time

Job summary

OpenTrain AI, Inc. is seeking a remote, part-time contractor to review air cargo and parcel claims using shipment records, photographs, and delivery evidence.

This role supports AI-driven claims processes by providing accurate assessments of evidence and liability determinations. You will assess custody and liability, write concise rationales, identify inconsistencies, and contribute to training efforts for AI-powered claims systems.

Qualifications

• Entry-level position.
• Five years in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.

Responsibilities

• Review air waybills, shipment photographs, delivery records, and other freight documents.
• Assess custody, liability, and release rules for disputed shipments.
• Evaluate delivery photo disputes using visual and written evidence.
• Write concise rationales for custody and liability determinations.
• Find inconsistencies, missing information, and procedural issues in claims and freight records.
• Provide expert input for training and refining AI-powered claims processes.

Skills

Freight documentation review

Photographic evidence assessment

Parcel delivery dispute handling

Clear communication

Attention to detail

Precise reasoning

Job description

Review air cargo and parcel claims using shipment records, photographs, and delivery evidence. This remote, part-time contract role pays $20 to $60 per hour and is open to English-fluent candidates in listed countries.

Remote Hourly · $20–$60/hr

$20–$60/hr

Compensation

Contract, part-time

Engagement

Remote

Location

Oct 22, 2026

Posted

Open in 52 countries

• India
• Algeria
• Argentina
• Austria
• Bahrain
• Bangladesh
• Belgium
• Brazil
• Canada
• Chile
• Colombia
• Denmark
• Egypt
• France
• Germany
• Ghana
• Greece
• India
• Indonesia
• Italy
• Japan
• Jordan
• Kazakhstan
• Kenya
• Kuwait
• Kyrgyzstan
• Lebanon
• Malaysia
• Mexico
• Morocco
• Netherlands
• Nigeria
• Oman
• Pakistan
• Palestine
• Peru
• Philippines
• Portugal
• Qatar
• Saudi Arabia
• Singapore
• South Africa
• Spain
• Sri Lanka
• Switzerland
• Taiwan
• Thailand
• Tunisia
• United Arab Emirates
• United Kingdom
• United States
• Uzbekistan
• Vietnam

The Work

You will review claims involving air cargo and parcel deliveries. Your findings will help improve AI-powered claims processes by showing how experienced professionals assess evidence and make liability decisions.

• Review air waybills, shipment photographs, delivery records, and other freight documents.
• Assess custody, liability, and compliance with release rules for disputed shipments.
• Evaluate delivery photo disputes using visual and written evidence.
• Write concise rationales for custody and liability determinations.
• Find inconsistencies, missing information, and procedural issues in claims and freight records.
• Provide expert input for training and refining AI-powered claims processes.

What It Pays And Takes

This is a remote, part-time contractor role for people who can work independently and meet project requirements. The listing identifies the role as entry level, and the required skills include substantial professional claims experience.

• Pay: $20 to $60 per hour.
• Location: Open to candidates in the listed countries across the Americas, Europe, Africa, Asia, and the Middle East.
• Experience: At least five years in air cargo, ground handling, or parcel carrier claims examination or dispute resolution.
• Knowledge: Custody determination, release rules, and liability assessment in air and ground freight contexts.
• Skills: Freight documentation review, photographic evidence assessment, parcel delivery dispute handling, clear communication, careful attention to detail, and precise reasoning.
• Helpful background: Claim outcome decisions, claim approvals or denials, liability apportionment, claims audits, process improvement, or airline air cargo matters.
• Helpful knowledge: Air waybills, ULD handling, the Montreal Convention, or IATA cargo training.

About AI Training Work

AI training work uses human judgment to help improve artificial intelligence. In this role, your review of claims evidence and written determinations gives AI systems examples of careful professional reasoning, which is why relevant experience matters.

Requirements

• Experience: Entry level