Senior Care Team Leader

Senior Helpers Parent Account; Kennewick (WA); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Supplemental Insurance

Paid Time Off

Life Insurance

Pay On Demand

Bonus structure

Discount Programs

Competitive hourly wage

Job summary

Senior Helpers of Kennewick seeks a dedicated Care Team Manager to lead and support our caregiving staff in Kennewick, WA. This temporary role will oversee daily operations, mentor caregivers, and develop care plans while coordinating scheduling and communication with clients and families.

Ideal candidates have previous management experience in senior care, strong leadership and communication skills, and a compassionate, patient approach.

Qualifications

• Previous management experience in a senior care or healthcare setting preferred.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Compassionate and patient approach to caregiving.
• Ability to multitask and handle a fast-paced work environment.
• Reliable transportation and the ability to travel locally as needed.
• HS diploma or equivalent; additional certifications in healthcare or management a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee daily operations of the care team, ensuring quality and timely service delivery.
• Train, mentor, and support caregivers to maintain high standards of care.
• Develop and implement care plans tailored to each client’s needs.
• Coordinate scheduling and communication between caregivers, clients, and their families.
• Monitor client satisfaction and address any concerns promptly.
• Manage team performance through regular evaluations and feedback.
• Conduct quality assurance site checks of each caregiver to ensure care plans are being implemented correctly, policies and procedures are adhered to, and all job duties are performed in a manner that is satisfactory and meets the Senior Helpers brand expectations.
• Create and implement morale building recognition programs for the caregivers such asS.T.A.R.S program recognition, acknowledgments of high-level performances, and training completions.
• Reviews the daily logs and clock-in/outs to ensure that each caregiver is following the care plan and that lost hours are identified.
• Develops and disseminates caregiver newsletter.
• Assist with recruiting and onboarding new caregivers as needed.
• Communicates all new hires, terminations, and inactive employees to Scheduling Manager for input into home care software.
• Collaborate with office manager for coaching and training of internal staff members; ensure staff communications are accurate and thorough.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Adhere to federal, state, and local laws and regulations.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Multitasking

Reliability

Education

High School Diploma

Healthcare/Management Certifications (plus)

Job description

Senior Helpers of Kennewick seeks a dedicated Care Team Manager to lead and support our caregiving staff in Kennewick, WA. This temporary role will oversee daily operations, mentor caregivers, and develop care plans while coordinating scheduling and communication with clients and families.

Ideal candidates have previous management experience in senior care, strong leadership and communication skills, and a compassionate, patient approach.