Senior Care Guest Concierge — Weekend Service & Comfort

Ocean Healthcare; Galloway Township (NJ); On-site; USD 25,000 - 28,000; Part time

Job summary

Royal Suites Healthcare and Rehabilitation in Galloway, New Jersey, is seeking a compassionate Guest Services Concierge to join our team. You will focus on delivering exceptional service to patients and their families in a welcoming nursing home environment.

Responsibilities include assisting with meals, answering calls, preparing rooms for new admissions, and collaborating with the care team to ensure patient comfort and satisfaction.

Qualifications

• 1-2 years of customer service experience in a healthcare setting preferred.
• Weekend availability (Saturday and Sunday) required or preferred.
• Bilingual skills are a plus and may enhance interaction with families.

Responsibilities

• Assist with serving meals and dining experiences for patients.
• Answer calls from patients and families, addressing needs promptly and professionally.
• Prepare rooms for new admissions with a welcoming environment.
• Ensure overall comfort and satisfaction of patients, assisting with daily tasks as needed.
• Collaborate with the interdisciplinary team to provide personalized care and services.

Skills

Customer service

Weekend availability

Bilingual (preferred)

Job description

Royal Suites Healthcare and Rehabilitation in Galloway, New Jersey, is seeking a compassionate Guest Services Concierge to join our team. You will focus on delivering exceptional service to patients and their families in a welcoming nursing home environment.

Responsibilities include assisting with meals, answering calls, preparing rooms for new admissions, and collaborating with the care team to ensure patient comfort and satisfaction.