Senior Care Coordination Specialist

Northwell Career Site; Town of North Hempstead (NY); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Northwell is seeking a resource coordinator to guide the care team and manage complex care coordination cases. The role includes interviewing candidates and caregivers, describing services, and scheduling program appointments. You will maintain records and generate activity reports to support management decisions.

Experience in home health care management is preferred; essential duties follow ADA guidelines and may involve travel to member homes or clinics as needed.

Formación

• High School Diploma or equivalent required.
• Associate's Degree preferred.
• 3-5 years of relevant experience required.

Responsabilidades

• Provides guidance to team members in the performance of duties; performs all functions of a resource coordinator.
• Serves as a resource for difficult or complex care coordination issues.
• Interviews candidates, family members and caregivers to compile and document relevant information (demographic, economic, social, institutional, etc.).
• Describes available services and advantages of various care management activities; provides program information and materials to candidates.
• Assists members in scheduling appointments for consultations, diagnostic testing, program meetings, etc.
• Maintains integrity of related records in accordance with system policies and procedures and state and federal regulations.
• Develops and generates reports summarizing program activities, as required by management.
• Completes related assessment; performs administrative assessment of candidates’ eligibility for social services and care management programs.
• Serves as a point-of-contact to program members, family members and caregivers.
• Encourages use of program resources to maximize wellness and independence.
• May travel to member’s home, medical appointments, and/or meetings to provide non-clinical support, as directed.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Conocimientos

Care coordination

Team guidance

Interviewing candidates/family/caregiv

Documentation

Educación

Associate's Degree

High School Diploma or equivalent

Descripción del empleo

Northwell is seeking a resource coordinator to guide the care team and manage complex care coordination cases. The role includes interviewing candidates and caregivers, describing services, and scheduling program appointments. You will maintain records and generate activity reports to support management decisions.

Experience in home health care management is preferred; essential duties follow ADA guidelines and may involve travel to member homes or clinics as needed.