Senior Cardiac Rhythm CRM Specialist – Field-Based

Lobby Co; Orlando (FL); On-site; USD 78,000 - 156,000; Full time

Job summary

Abbott in Orlando is seeking a CRM Product Support Specialist within the Cardiac Rhythm Management division. You will deliver comprehensive engineering, educational, and clinical support to physicians, healthcare professionals, patients, and field staff, addressing CRM product inquiries.

As a senior clinical interface, you will foster relationships, provide regional coverage, and lead training sessions while supporting the Cardiac Rhythm Team with seminars, data collection, and product

Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
• 3+ years of related experience or a program certification from an accredited cardiac training program.
• Must have certifications in CRM products.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol
• Demonstrate advanced knowledge of cardiac pacing systems.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must possess strong written and verbal communication skills, along with interpersonal, presentation, analytical, and organizational abilities.
• Must be detail-oriented and capable of working independently.
• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals.

Responsibilities

• Clinical Interface: Acts as a senior clinical interface between the medical community and the business.
• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
• Sales Support: Provides additional back-up support to Cardiac Rhythm Team in the following areas: Sales support, Regional training seminars, Clinical studies/data collection, Trouble Shooting, New product in-service training to physicians, nurses and sales representatives, Mentors and provides leadership for less experienced Clinical Specialists, Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.

Skills

CRM certifications

Cardiology knowledge

Engineering problem solving

Education

Bachelor's degree in Bio-Medical Engineering

Tools

Microsoft Office

Job description

Abbott in Orlando is seeking a CRM Product Support Specialist within the Cardiac Rhythm Management division. You will deliver comprehensive engineering, educational, and clinical support to physicians, healthcare professionals, patients, and field staff, addressing CRM product inquiries.

As a senior clinical interface, you will foster relationships, provide regional coverage, and lead training sessions while supporting the Cardiac Rhythm Team with seminars, data collection, and product