Senior Campaign Fulfillment & Account Support (Remote)

Amplity Health; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Remote work from home

Annual NSM attendance

Job summary

Amplity is seeking a Campaign Account Support Specialist – Level 3 to foster strong cross-team relationships and manage fulfillment for Direct to Rep Programs across brands.

Responsibilities include print and field asset management, demand forecasting, direct mail initiation, and regulatory compliance, with heavy emphasis on collaboration with marketing, IT and distribution. This role supports multiple programs and requires strong communication and project management.

Qualifications

• BA/BS or equivalent required.
• 5+ years in Fulfillment operations (DM, DTP, DTR) with at least 3 concurrent implementations.
• Experience collaborating with internal teams and external partners in pharma fulfillment.

Responsibilities

• Oversee print and field asset management for multiple programs across brands, ensuring regulatory compliance.
• Lead print distribution, quantity planning, and direct mail initiatives with fixed timelines.
• Facilitate team meetings, develop operational reports, and track KPIs across programs.
• Collaborate with marketing, IT, and distribution on launches, CRM setup, and inventory management.
• Manage vendor relationships, escalations, and reporting to stakeholders.
• Ensure asset re-reviews meet FUSE approvals and regulatory standards.
• Handle help desk tickets, FUSE updates, and compliance tools for literature and prescribing information.
• Manage My Rep Center, warehouse systems, and special shipments including rework projects.
• Coordinate logistics with distribution and field operations for lit codes and brand codes.
• Oversee convention orders, manifests, and National Sales Meeting material distribution.
• Analyze operations/metrics to identify trends and drive process improvements.

Skills

Attention to detail

Communication

Collaboration

Project management

Pharmaceutical fulfillment experience

Education

BA/BS or equivalent

Job description

Amplity is seeking a Campaign Account Support Specialist – Level 3 to foster strong cross-team relationships and manage fulfillment for Direct to Rep Programs across brands.

Responsibilities include print and field asset management, demand forecasting, direct mail initiation, and regulatory compliance, with heavy emphasis on collaboration with marketing, IT and distribution. This role supports multiple programs and requires strong communication and project management.