Senior Calypso Support Analyst (Relocation to Sweden)

EPAM Systems Inc; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

ESPP

Pension plan

Private healthcare

Job summary

EPAM Systems, Inc. is seeking a Calypso Support Analyst to provide daily production support for the Calypso platform across trading, risk, settlements, and accounting modules.

The role involves troubleshooting incidents, conducting root-cause analysis, and coordinating with front office, middle office, back office, and technology teams. The ideal candidate has hands-on Calypso knowledge, 3+ years in a similar role, strong SQL skills (Oracle/Sybase), and excellent stakeholder management.

Qualifications

• 3+ years of experience as a Calypso Support Analyst.
• Hands-on Calypso application knowledge.
• Experience with incident and problem management.
• Excellent stakeholder management skills.
• Open to relocation or business travel.

Responsibilities

• Provide production support for Calypso across trading, risk, settlements, and accounting modules.
• Investigate and resolve incidents within SLAs; perform root-cause analysis.
• Assist with end-of-day/start-of-day processes including P&L and risk reconciliation.
• Write and review SQL queries to investigate data issues; review logs and traces.
• Support interfaces with upstream/downstream systems and deployments.

Skills

Calypso experience

Incident & problem management

Stakeholder management

Relocation/travel openness

Tools

SQL

Oracle

Sybase

Job description

First Derivative is driven by people, data, and technology, unlocking the value of insight, hindsight, and foresight to drive organizations forward. Counting many of the world's leading investment banks as clients, we help our clients navigate the data-driven, digital revolution that is transforming the financial services sector. Our global teams span across 15 offices serving clients across EMEA, North America and APAC.As an EPAM Systems, Inc. (NYSE: EPAM) company, a leading global provider of digital platform engineering and development services, we deliver advanced financial services solutions by empowering operational insights, driving innovation, and enabling more effective risk management in an increasingly data-centric world. Together with EPAM, we combine deep industry expertise with cutting-edge technology to help clients stay ahead in a rapidly evolving financial landscape, offering comprehensive solutions that drive business transformation and sustainable growth.The Calypso Support Analyst provides day-to-day application support for the Calypso trading and risk platform, ensuring system stability, timely issue resolution, and effective collaboration with front office, middle office, back office, and technology teams. The role blends technical troubleshooting with functional understanding of trade lifecycle processes across asset classes.ResponsibilitiesProvide production support for the Calypso platform across trading, risk, settlements, and accounting modulesMonitor batch jobs, scheduled tasks, interfaces, and system health via Calypso Scheduler and monitoring toolsInvestigate and resolve incidents raised by business users within agreed SLAsTriage issues, perform root cause analysis, and escalate complex problems to support or development teamsSupport users across trade capture, confirmations, settlements, cash management, and reporting workflowsAssist with end-of-day (EOD) and start-of-day (SOD) processes, including P&L, risk, and position reconciliationTroubleshoot pricing, valuation, and market data issues in coordination with quants and market data teamsSupport asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)Write and execute SQL queries (Oracle/Sybase) to investigate data issuesReview and interpret Calypso logs, engine outputs, and Java stack tracesSupport interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)Assist with deployments, patch installations, environment refreshes, and user access managementAs a Senior on the team, you will be expected to mentor and support junior resourcesRequirementsA minimum of 3 years of experience as Calypso Support AnalystHands on Calypso application knowledgeExperience of incident and problem managementExcellent stakeholder management skillsOpen to relocation/business travelWe offerEPAM Employee Stock Purchase Plan (ESPP)Company’s pension planPrivate healthcare insuranceSafety & life insuranceGym discountsWellness Grant (SEK 2000)Corporate Programs including Employee Referral Program with rewardsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesExtensive Private Healthcare PackagePensionEmployee Assistance ProgrammeEmployee Referral Bonus SchemeDiversity NetworksAccess to a range of skills and certifications