Senior Business Unit Risk Manager for Workplace Services

Charles Schwab Corporation; Westlake (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

Charles Schwab Corporation is seeking a BU Risk Senior Manager in Westlake, TX to lead risk initiatives across Workplace Services. The role focuses on implementing risk programs, managing escalations, and partnering with executives to strengthen internal controls and service quality.

You will drive governance efforts, coordinate with business partners, and present updates to leadership while guiding projects through complex lifecycles with a proactive, detail‑oriented approach.

Qualifications

• 5+ years of experience in the Workplace Services business or in a risk management role.
• Ability to work independently and proactively, with minimum guidance.
• Strong project management skills, including prioritizing multiple projects based on risk/business needs.
• Experience presenting and communicating to Executive Management.
• Ability to collaborate with both technical and non-technical resources.
• Excellent time management and organizational skills with urgency and proactivity.
• Solid business acumen and judgement to evaluate high complexity issues.

Responsibilities

• Leading risk management projects, including Retrospective Reviews, Remediations, and governance program implementation.
• Overseeing escalations, including Risk Events, from the business and assessing BU Risk response.
• Leading or supporting risk governance programs which support Workplace Services.
• Coordinating efforts with key business partners in the management of WS BU Risk initiatives.
• Providing project updates and status to key stakeholders at the appropriate level of detail to enable action to be taken on issues.
• Providing consultation, facilitation, and analytical support to ensure internal controls are properly implemented to provide flawless participant and client service and compliance with regulatory obligations.
• Collaborating with executives and management to create, sustain, and strengthen the internal control framework through risk identification and control design and implementation.

Job description

Your Opportunity

Business Unit (BU) Risk provides first line risk management support to the four business units in Workplace Services: Retirement Plan Services, Retirement Business Services, Stock Plan Services, and Designated Brokerage Services.

The BU Risk Senior Manager will be responsible for implementation of initiatives related to both existing and emerging risks. This role will also help identify areas for process improvement to limit risk to the firm and improve client experience. This role will require excellent verbal and written communication skills, strong analytical skills, and the ability to build strong relationships with numerous business partners across the entire organization.

Responsibilities include but are not limited to:

• Leading risk management related projects, including Retrospective Reviews, Remediations, and governance program implementation.
• Overseeing escalations, including Risk Events, from the business and assessing BU Risk response.
• Leading or supporting risk governance programs which support Workplace Services.
• Coordinating efforts with key business partners in the management of WS BU Risk initiatives.
• Providing project updates and status to key stakeholders at the appropriate level of detail to enable action to be taken on issues.
• Providing consultation, facilitation, and analytical support to ensure internal controls are properly implemented to provide flawless participant and client service and compliance with regulatory obligations.
• Collaborating with executives and management to create, sustain, and strengthen the internal control framework through risk identification and control design and implementation.

What you have

• 5+ years of experience in the Workplace Services business or in a risk management role.
• Ability to work independently and proactively, with minimum guidance.
• Strong project management skills, including the ability to work on multiple projects simultaneously while prioritizing based on risk/business needs.
• Experience presenting and communicating to Executive Management.
• Ability to effectively work and collaborate with technical and non-technical resources.
• Excellent time management and related organizational skills, including appropriate sense of urgency, a proactive approach, and a suitable ability to anticipate and manage project lifecycle events, issues, and obstacles.
• Solid business acumen, attention to detail, flexibility, and judgment to evaluate issues/problems of high complexity and make sound decisions.