Senior Business Technology Analyst

Zobility; Richmond (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

Zobility seeks a Senior Business Technology Analyst in Richmond, VA to lead analysis, planning, testing, and delivery of major technology initiatives. You will serve as the primary bridge between business stakeholders, project teams, tech partners, and vendors to align solutions with business needs.

You will independently manage multiple initiatives, drive requirements/testing, facilitate stakeholder engagement, and mentor junior analysts while ensuring day-to-day project execution and

Qualifications

• Demonstrated experience leading complex technology initiatives from requirements through implementation.
• Strong requirements elicitation, process analysis, and stakeholder management skills.
• Experience coordinating testing activities and supporting software delivery lifecycles.
• Excellent facilitation, communication, and problem-solving skills.
• Experience working with cross-functional teams and external vendors.
• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Responsibilities

• Lead business analysis activities for complex projects, enhancements, and operational initiatives.
• Elicit, document, analyze, and validate business and system requirements.
• Develop user stories, acceptance criteria, process flows, and related project artifacts.
• Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing.
• Facilitate meetings, workshops, and stakeholder discussions to support project objectives.
• Manage relationships with business partners, technology teams, and third-party vendors.
• Identify, assess, and communicate project risks, issues, dependencies, and recommendations.
• Support implementation planning, production deployments, and post-production stabilization activities.
• Mentor and provide guidance to junior analysts and team members.
• Ensure solutions comply with applicable business, operational, security, and regulatory requirements.

Skills

Requirements elicitation

Process analysis

Stakeholder management

Testing coordination

Software delivery lifecycle

Facilitation & communication

Cross-functional teams

Problem-solving

Vendor coordination

Mentoring analysts

Education

Bachelor's degree in Business, Information Technology, or Computer Science

Tools

Quality Center

Qtest

Job description

• The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives.
• This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs.
• The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts.
• The role is accountable for day-to-day project execution and successful solution delivery.

Responsibilities

• Lead business analysis activities for complex projects, enhancements, and operational initiatives.
• Elicit, document, analyze, and validate business and system requirements.
• Develop user stories, acceptance criteria, process flows, and related project artifacts.
• Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing.
• Facilitate meetings, workshops, and stakeholder discussions to support project objectives.
• Manage relationships with business partners, technology teams, and third-party vendors.
• Identify, assess, and communicate project risks, issues, dependencies, and recommendations.
• Support implementation planning, production deployments, and post-production stabilization activities.
• Mentor and provide guidance to junior analysts and team members.
• Ensure solutions comply with applicable business, operational, security, and regulatory requirements.

Requirements

• Demonstrated experience leading complex technology initiatives from requirements through implementation.
• Strong requirements elicitation, process analysis, and stakeholder management skills.
• Experience coordinating testing activities and supporting software delivery lifecycles.
• Excellent facilitation, communication, and problem-solving skills.
• Experience working with cross-functional teams and external vendors.
• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Preferred

• Experience supporting operationally critical or regulated environments.
• Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
• Experience with Quality Center for requirements/test management
• Experience with Qtest
• Experience with vendor-managed solutions and enterprise technology projects.
• Experience mentoring analysts or leading delivery teams.
• Preferred Years of Experience:
• 7+ years of business analysis or systems analysis experience
• Education:
• Bachelor's degree in Business, Information Technology, or Computer Science