Senior Business Systems Analyst, Quality & Supply Chain Systems

Embedded Shishya; United States; Hybrid; USD 111,000 - 185,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive compensation package

Total Rewards program

Job summary

McKesson is seeking a Senior Business Systems Analyst to drive requirements for Quality, Manufacturing, and Supply Chain IT. You will translate complex needs into scalable system solutions while partnering with business and tech teams to improve compliance and operational efficiency.

The role emphasizes QMS expertise (CAPA, Change Control, Deviations, Non-Conformance, Document Control, Audit Management) and end-to-end supply chain IT experience, with a focus on automation and digital

Qualifications

• Experience gathering, documenting, and managing business and system requirements.
• Experience with QMS: CAPA, Change Control, Deviations, Non-Conformance, Document Control, Audit Management.
• Experience across end-to-end Supply Chain IT: planning, procurement, manufacturing, inventory, logistics, or distribution.
• Able to facilitate workshops and drive requirements alignment across teams.
• Experience supporting UAT and deployment activities.

Responsibilities

• Partner with Quality, Manufacturing, Supply Chain, and IT stakeholders to define business requirements and solution strategies.
• Lead requirements gathering workshops, process mapping sessions, and stakeholder interviews.
• Translate business priorities into detailed functional and technical requirements.
• Support and optimize Quality Management Systems including CAPA, Change Control, Deviations, Non-Conformance, Document Control, and Audit Management.
• Evaluate business processes and identify automation, standardization, and digital transformation opportunities.
• Assess solution impacts, risks, integrations, and deployment readiness across enterprise platforms.
• Support User Acceptance Testing (UAT), validation activities, and change management initiatives.

Skills

Requirements gathering

Stakeholder management

Business process analysis

Systems thinking

UAT testing

Education

Bachelor's degree

Tools

ERP systems

MES systems

Quality management software

Validation tools

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well‑being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary (Purpose of job):

McKesson is seeking a Senior Business Systems Analyst to support the strategy, implementation, and optimization of technology solutions across Quality, Manufacturing, and Supply Chain operations. This role partners with business and technology teams to translate complex business needs into scalable system solutions that enhance compliance, operational efficiency, and customer outcomes.The ideal candidate brings expertise in Quality Management Systems (QMS), GMP-regulated environments, and end-to-end Supply Chain IT systems while serving as a trusted advisor on enterprise technology initiatives.

What You'll Do

• Partner with Quality, Manufacturing, Supply Chain, and IT stakeholders to define business requirements and solution strategies.
• Lead requirements gathering workshops, process mapping sessions, and stakeholder interviews.
• Translate business priorities into detailed functional and technical requirements.
• Support and optimize Quality Management Systems including CAPA, Change Control, Deviations, Non-Conformance Management, Document Control, and Audit Management.
• Evaluate business processes and identify opportunities for automation, standardization, and digital transformation.
• Assess solution impacts, risks, integrations, and deployment readiness across enterprise platforms.
• Support User Acceptance Testing (UAT), validation activities, and change management initiatives.Collaborate with project teams to deliver compliant, scalable, and secure technology solutions aligned with business objectives.

Minimum Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience.

Basic Requirements

• Demonstrated experience gathering, documenting, and managing business and system requirements.
• Experience supporting Quality Management Systems (QMS), including CAPA, Change Control, Deviations, Non-Conformance Management, Document Control, and Audit Management.
• Experience working with end-to‑end Supply Chain IT systems, including planning, procurement, manufacturing, inventory, logistics, or distribution processes.
• Proven ability to facilitate stakeholder workshops and drive requirements alignment across multiple teams.
• Experience supporting User Acceptance Testing (UAT) and solution deployment activities.
• Strong communication, analytical, problem-solving, and stakeholder management skills.

Preferred Skills/Experience

• Bachelor's degree or equivalent combination of education and experience.
• Experience operating in GMP, GxP, pharmaceutical, medical device, healthcare, or regulated manufacturing environments.
• GMP certification or demonstrated experience within GMP-regulated organizations.
• Experience with ERP, MES, Quality, Manufacturing, or Supply Chain technology platforms.
• Knowledge of SDLC, validation, risk assessment, and compliance processes.
• Experience with business process automation, workflow optimization, and digital transformation initiatives.
• Familiarity with predictive analytics, process modeling, and reporting tools.
• Experience influencing cross-functional stakeholders and enterprise initiatives.
• Advanced degree and/or relevant industry certifications.

Travel, Work Location & Physical Requirements

• Limited travel may be required based on business needs.
• Ability to work in a hybrid or remote environment while collaborating effectively with cross-functional teams.
• Ability to participate in meetings, workshops, and system testing activities using standard technology tools.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$111,100 - $185,100

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.