Senior Business Systems Analyst, Quality & Supply Chain Systems

McKesson; Irving (TX); Hybrid; USD 111,000 - 185,000; Full time

Job summary

McKesson seeks a Senior Business Systems Analyst to drive strategy, implementation, and optimization of technology across Quality, Manufacturing, and Supply Chain operations. You will translate complex business needs into scalable system solutions that enhance compliance and efficiency.

The ideal candidate has QMS experience in GMP environments and will partner with business and IT teams to deliver compliant, secure solutions enabling enterprise digital transformation.

Qualifications

• Degree or equivalent and typically requires 7+ years of relevant experience.
• Experience gathering, documenting, and managing business and system requirements.
• Experience supporting QMS, including CAPA, Change Control, Deviations, Non-Conformance, Document Control, and Audit Management.
• Experience with end-to-end Supply Chain IT systems (planning, procurement, manufacturing, inventory, logistics).
• Ability to facilitate stakeholder workshops and drive requirements alignment.
• Experience supporting UAT and solution deployment activities.

Responsibilities

• Define business requirements and solution strategies with Quality, Manufacturing, Supply Chain, and IT stakeholders.
• Lead requirements workshops, process mapping sessions, and stakeholder interviews.
• Translate priorities into detailed functional and technical requirements.
• Support and optimize QMS modules (CAPA, Change Control, Deviations, Non-Conformance, Document Control, Audit Management).
• Evaluate processes for automation, standardization, and digital transformation.
• Assess impacts, risks, integrations, and deployment readiness across enterprise platforms.
• Support UAT, validation activities, and change management initiatives.
• Collaborate with project teams to deliver compliant, scalable, and secure technology solutions.

Skills

Requirements gathering

Stakeholder workshops

UAT & validation

Analytical skills

Communication

Problem solving

Education

Bachelor's degree or equivalent

Tools

ERP systems

MES systems

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Position Summary (Purpose of job)

McKesson is seeking a Senior Business Systems Analyst to support the strategy, implementation, and optimization of technology solutions across Quality, Manufacturing, and Supply Chain operations. This role partners with business and technology teams to translate complex business needs into scalable system solutions that enhance compliance, operational efficiency, and customer outcomes. The ideal candidate brings expertise in Quality Management Systems (QMS), GMP-regulated environments, and end-to-end Supply Chain IT systems while serving as a trusted advisor on enterprise technology initiatives.

What You’ll Do

• Partner with Quality, Manufacturing, Supply Chain, and IT stakeholders to define business requirements and solution strategies.
• Lead requirements gathering workshops, process mapping sessions, and stakeholder interviews.
• Translate business priorities into detailed functional and technical requirements.
• Support and optimize Quality Management Systems including CAPA, Change Control, Deviations, Non-Conformance Management, Document Control, and Audit Management.
• Evaluate business processes and identify opportunities for automation, standardization, and digital transformation.
• Assess solution impacts, risks, integrations, and deployment readiness across enterprise platforms.
• Support User Acceptance Testing (UAT), validation activities, and change management initiatives.
• Collaborate with project teams to deliver compliant, scalable, and secure technology solutions aligned with business objectives.

Minimum Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience.

Basic Requirements

• Demonstrated experience gathering, documenting, and managing business and system requirements.
• Experience supporting Quality Management Systems (QMS), including CAPA, Change Control, Deviations, Non-Conformance Management, Document Control, and Audit Management.
• Experience working with end-to-end Supply Chain IT systems, including planning, procurement, manufacturing, inventory, logistics, or distribution processes.
• Proven ability to facilitate stakeholder workshops and drive requirements alignment across multiple teams.
• Experience supporting User Acceptance Testing (UAT) and solution deployment activities.
• Strong communication, analytical, problem-solving, and stakeholder management skills.

Preferred Skills/Experience

• Bachelor’s degree or equivalent combination of education and experience.
• Experience operating in GMP, GxP, pharmaceutical, medical device, healthcare, or regulated manufacturing environments.
• GMP certification or demonstrated experience within GMP-regulated organizations.
• Experience with ERP, MES, Quality, Manufacturing, or Supply Chain technology platforms.
• Knowledge of SDLC, validation, risk assessment, and compliance processes.
• Experience with business process automation, workflow optimization, and digital transformation initiatives.
• Familiarity with predictive analytics, process modeling, and reporting tools.
• Experience influencing cross-functional stakeholders and enterprise initiatives.
• Advanced degree and/or relevant industry certifications.

Travel, Work Location & Physical Requirements

• Limited travel may be required based on business needs.
• Ability to work in a hybrid or remote environment while collaborating effectively with cross-functional teams.
• Ability to participate in meetings, workshops, and system testing activities using standard technology tools.

Our Base Pay Range for this position

$111,100 - $185,100

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [e-mail] or (Canada) [e-mail]. Resumes or CVs submitted to this email box will not be accepted.