Senior Business Systems Analyst, Product Solutions

Brooks Running; Seattle (WA); On-site; USD 104,000 - 156,000; Full time

Benefits offered by this job

Benefits package

Seattle HQ - 4 days on-site

Job summary

Brooks Running in Seattle is seeking a Senior Business Systems Analyst to lead identifying and documenting requirements and system capabilities that support runner-facing systems and Brooks' business processes.

You will keep end-user personas at the center, ensuring requirements enable product solutions and experiences that meet business goals and user needs while engaging stakeholders across the organization.

Qualifications

• Bachelor's degree in CS/IT/Business or related field.
• 5+ years of experience as a Business Systems Analyst or equivalent.
• Strong analytical, critical thinking and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Experience with agile and waterfall methodologies; Kanban is preferred.
• Ability to translate business needs into technical requirements.
• Understanding of product architecture and system integrations.
• Proficient in requirements management, modeling/diagramming, and wireframing.
• Strong facilitation and collaboration skills.
• Knowledge of web development technologies in digital/retail environments.

Responsibilities

• Lead stakeholder identification and effort estimations in support of Project and Product Manager roles.
• Lead cross-functional communication across development, delivery teams, and stakeholders.
• Document to contribute to business goals and outcomes.
• Identify and elicit as-is and to-be processes.
• Create and manage requirements to deliver impact and be testable.
• Collaborate with Architects to refine technical requirements and acceptance criteria.
• Learn and stay current on SaaS platforms and best practices used by the team.
• Manage test case thoroughness for User Acceptance Testing.

Skills

Bachelor's degree

Analytical thinking

Decision making

Active listening

Agile methodologies

Waterfall methodologies

Kanban

Requirements management

Stakeholder communication

Facilitation

Product architecture knowledge

Wireframing

Modeling/diagramming

Collaboration tools

Interpersonal skills

Attention to detail

Education

Bachelor's degree in Computer Science, Information Technology, Business, or related field

Tools

Modeling/Diagramming tools

Wireframing tools

Collaboration tools

Job description

Your Job:

As the Senior Business Systems Analyst (BSA) at Brooks, you will lead identifying and documenting the requirements and system capabilities that specify how runner-facing systems and business systems support moving runners along their path and enable work activities in the Brooks business process. You will keep the runner and Brooks end-user personas at the center of how you approach your work to ensure we capture requirements that enable the creation and enhancement of product solutions and experiences that meet the goals of the business and the end-user roles performing the activities in the business process or in a decision-making role. You will engage deeply with stakeholders and business partners by establishing and fostering relationships.

Job Requirements

As the Senior Business Systems Analyst (BSA) at Brooks, you will lead identifying and documenting the requirements and system capabilities that specify how runner-facing systems and business systems support moving runners along their path and enable work activities in the Brooks business process. You will keep the runner and Brooks end-user personas at the center of how you approach your work to ensure we capture requirements that enable the creation and enhancement of product solutions and experiences that meet the goals of the business and the end-user roles performing the activities in the business process or in a decision-making role. You will engage deeply with stakeholders and business partners by establishing and fostering relationships.

You will leverage your mastery of business processes to work closely with subject matter experts (SMEs) for detailed understandings of business problems and requirements you will distill into documentation used by the teams that deliver the end product.

Work Experience

Responsibilities

• Lead stakeholder identification, technical resources, and level-of-effort estimations in support of the Project and Product Manager roles.


• Lead effective communication across cross-functional development, delivery teams, and stakeholder and business groups.


• Lead and participate in identifying and documenting to contribute to stakeholder and business partner targeted business goals and subsequent business outcomes.


• Identify, create, and facilitate project and organizational change objectives.


• Identify and document as-is and to-be business processes.


• Identify gaps and areas of improvement.


• Identify and elicit a desired future state that addresses a business problem.


• Create and manage requirements to the smallest set that will provide the biggest impact in advancing business objectives and are testable.


• Consult on business case creation with Product Management with the ability to measure and communicate proposed project benefits.


• Identify and elicit metrics by which business value will be determined once enhancement is complete with the ability to build business value realization into requirements.


• Lead assessment of solution limitations and determine factors internal to the solution that restrict the full realization of value through facilitation.


• Contribute to the documentation and facilitation of user acceptance testing and take ownership for the thoroughness of test cases to cover the requirements.


• Create well defined technical and functional requirements that can be translated into acceptance criteria in user stories that will be transferred to the Product Solutions development workstream.


• Collaborate with the Enterprise, Domain, and Solution Architects to understand system integrations, capabilities, and limitations in order to refine the technical requirements and acceptance criteria.


• Learn and keep current on the SaaS platforms and applications and best practices used by the development team.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or related field; equivalent combination of education and years of experience can be considered in lieu of degree(s)


• 5+ years of experience in a Business Systems Analyst or equivalent role


• Ability to apply critical, analytical, and creative thinking to problem solving and communicate solutions through visual, verbal, and written communication


• Ability to drive effective decision-making using Brooks established leader-lead and group-lead decision making methods


• Exceptional active and critical listening skills


• Ability to apply your strong business, industry, technical, and systems acumen to solve complex business problems


• Working knowledge and experience in agile and waterfall methodologies with Kanban experience being paramount


• Ability to deliver well defined technical requirements and acceptance criteria in user stories


• Understanding of product architecture and design best practices


• Demonstrated experience working with requirements management, modeling/diagraming, wireframing, and collaboration/communication tools


• Skilled in meeting and workshop facilitation with the ability to influence outcomes, resolve conflicts, and fill audience knowledge gaps for less technical colleagues


• Conversant knowledge using web development technologies in a digital & retail led environments


• Conversant knowledge of distributed, component-based architectures


• Demonstrated ability to identify and balance priorities, to work both independently and as part of the team, and to manage time


• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company


• Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another


• Demonstration of innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help wherever necessary


• Embraces and lives the Brooks values!

Benefits

Brooks is proud to offer a robust benefits package to our employees and their families!

• Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.


• Paid Time Off- Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.


• Bonus- in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.


• Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.


• Location- You will spend 4 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.

Compensation

The pay range for this position, based out of the Brooks Seattle HQ, is $104,216.61-$156,324.91 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.