Senior Business Systems Analyst — IT & Process Innovation

Fairygodboss; Pittsburgh (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) with PNC match

Pension plan

Stock purchase plan

Educational assistance

Wellness program

Comprehensive benefits

Job summary

PNC is seeking a Senior Business System Analyst to join the AMG Tech organization, based in Pittsburgh, PA or Dallas, TX. You will analyze business requirements, define system scope, and drive cross-functional process improvements across IT and business teams.

The role emphasizes strong stakeholder communication, detailed documentation, and hands-on involvement in the end-to-end product lifecycle, including UX considerations and API integrations.

Qualifications

• University/college degree required; 2+ years of relevant professional experience.
• No specific certifications required.
• Demonstrated knowledge across IT and business processes.

Responsibilities

• Participates in analyzing business requirements and production specifications for changes to technology applications.
• Formulates and defines system scope and objectives based on user needs and business processes.
• Directs business process improvement projects for internal business groups to improve results.
• Identifies and documents system constraints and implications of proposed changes.
• Provides recommendations for addressing and resolving business issues for a specific business group.

Skills

Application Development

Business Management

Customer Solutions

Data Mapping

Design

Group Problem Solving

Process Improvements

Release Management

Requirements Gathering

Software Solutions

User Acceptance Testing

User Experience

Business Assessment

Business Process Modeling

IT Environment

IT Project Management

Requirements Analysis

Technical Writing/Documentation

Workflow Analysis

Education

Bachelors

Job description

PNC is seeking a Senior Business System Analyst to join the AMG Tech organization, based in Pittsburgh, PA or Dallas, TX. You will analyze business requirements, define system scope, and drive cross-functional process improvements across IT and business teams.

The role emphasizes strong stakeholder communication, detailed documentation, and hands-on involvement in the end-to-end product lifecycle, including UX considerations and API integrations.