Senior Business Analyst - Debit Card Ops & Automation

PNC; Pittsburgh (Allegheny County); On-site; USD 53,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

Life insurance

Disability protection

401(k) with company match

Stock purchase plans

Educational assistance

Wellness program

Paid time off

Job summary

PNC, based in Pittsburgh, PA or Cleveland, OH, seeks a Senior Business Analyst within Retail Banking Operations - Debit Card to drive requirements, coordinate with vendors and stakeholders, and translate business needs into Agile user stories for development.

The role involves some nights and weekends, opportunities to study customer pain points, and to implement projects improving the debit card experience across the network.

Qualifications

• General knowledge of business analysis and process improvement.
• Includes documenting requirements, policies and procedures.
• Experience translating needs into actionable specifications for teams.

Responsibilities

• Directs research and interpretation of business requirements and analyzes processes.
• Consults with clients on designs, problem-solving and documentation.
• Independently identifies requirements and provides gap analysis for stakeholders.
• Translates needs by partnering with experts and teams to articulate requirements.

Skills

Business Needs

Business Processes

Data Analytics

Decision Making

Management Reporting

Prioritization

Waterfall Model

Education

Bachelors

Job description

PNC, based in Pittsburgh, PA or Cleveland, OH, seeks a Senior Business Analyst within Retail Banking Operations - Debit Card to drive requirements, coordinate with vendors and stakeholders, and translate business needs into Agile user stories for development.

The role involves some nights and weekends, opportunities to study customer pain points, and to implement projects improving the debit card experience across the network.