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Job summary
A governmental agency in Dallas is seeking a Technology Support Specialist to manage and support program phases, including web servers and database administration. The role involves collaborating with end users to analyze and design solutions, overseeing reporting processes, and deploying computer equipment. Candidates should hold a Bachelor's degree in a related field and have at least one year of relevant IT experience. This position offers a full-time schedule with a focus on improving operational efficiency and service delivery.
Qualifications
Educational equivalent to a Bachelor's degree in a related field.
One year related experience in information technology.
Skilled in using standard software applications.
Responsibilities
Provide daily support and enhance business processes.
Consult and perform end-user reviews for optimal performance.
Oversee daily, monthly, and annual reporting of statistics.
Coordinate deployment of computer equipment and inventory.
Collaborate on planning, design, and deployment of applications.
Review Requests For Proposal for software purchases.
Monitor department website for current information.
Perform other assigned duties.
Skills
Communication skills
Problem-solving
Organizational skills
Technical specifications
Education
Bachelor's degree in Business, Computer Science, or Information Technology
Tools
Standard software applications
Basic office equipment
Job description
A governmental agency in Dallas is seeking a Technology Support Specialist to manage and support program phases, including web servers and database administration. The role involves collaborating with end users to analyze and design solutions, overseeing reporting processes, and deploying computer equipment. Candidates should hold a Bachelor's degree in a related field and have at least one year of relevant IT experience. This position offers a full-time schedule with a focus on improving operational efficiency and service delivery.