0000009420.BUSINESS ANALYST II.DISTRICT CLERK

Dallas County Votes

Dallas (TX)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Job summary

A governmental agency in Dallas is seeking a Technology Support Specialist to manage and support program phases, including web servers and database administration. The role involves collaborating with end users to analyze and design solutions, overseeing reporting processes, and deploying computer equipment. Candidates should hold a Bachelor's degree in a related field and have at least one year of relevant IT experience. This position offers a full-time schedule with a focus on improving operational efficiency and service delivery.

Qualifications

Educational equivalent to a Bachelor's degree in a related field.
One year related experience in information technology.
Skilled in using standard software applications.

Responsibilities

Provide daily support and enhance business processes.
Consult and perform end-user reviews for optimal performance.
Oversee daily, monthly, and annual reporting of statistics.
Coordinate deployment of computer equipment and inventory.
Collaborate on planning, design, and deployment of applications.
Review Requests For Proposal for software purchases.
Monitor department website for current information.
Perform other assigned duties.

Skills

Communication skills

Problem-solving

Organizational skills

Technical specifications

Education

Bachelor's degree in Business, Computer Science, or Information Technology

Tools

Standard software applications

Basic office equipment

Job description

Job Description

Manages and supports all phases of the program/system including web servers, database administration, imaging and computerized accounts; new software and hardware purchases and installation to ensure proper functioning of the technology including scanning, indexing, digital microfilming and other functions, and planning and requirements definition, issue resolution, testing and implementation. Works closely with end users to analyze and design systems solutions to business problems and needs.

Responsibilities

1. Provides daily support by meeting with end users to define business, financial, and operational requirements to resolve business process issues, and to enhance business processes, operations, and information process flow for the department's criminal section. Reviews and analyzes the effectiveness and efficiency of existing business processes and develops strategies for improvement.
2. Consults with division management and conducts research, and perform end-user reviews of the systems to assure optimal performance, efficiency, and effective delivery of service throughout the full operational cycle of the computer systems and the systems’ flow of processing activity.
3. Oversees the management of daily, monthly and annual reporting of statistical information to the state, courts and business partners. Configures, designs and implements reports as required to enhance business processes and for purposes of quality assurance. Is expected to be fully trained in a variety database applications.
4. Coordinates the deployment of computer equipment throughout the criminal section including inventory of items and maintenance.
5. Collaborates in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
6. Review Requests For Proposal from a technical perspective to support the purchase and implementation of software that meets the needs of the business functions.
7. Monitors the department website to assure accurate and current information are readily available and operating at optimal performance.
8. Performs other duties as assigned.

Qualifications

Education, Experience and Training: Education and experience equivalent to a Bachelor's degree from an accredited college or university in Business, Computer Science, Information Technology, or in a job related field of study. One (1) year of related experience in information technology based software/hardware.

Special Requirements/Knowledge, Skills & Abilities: Skilled in the use of standard software applications. Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Ability to identify and analyze end-user problems; ability to organize information in a logical manner and devise practical solutions to problems; ability to operate a personal computer, peripherals and basic office equipment; ability to assist Elected Officials/Department Heads with technical specifications for Requests for Proposal and Invitations for Bid. Must pass a background investigation.

Physical/Environmental Requirements: Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions.

Job Info