Senior Business Systems Administrator

ELLKAY; United States; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Remote work options

401k with matching

Paid time off / Parental leave

Gym membership stipend

Job summary

ELLKAY is seeking a Senior, hands-on Business Systems Administrator to own the Salesforce ecosystem and its end-to-end quote-to-cash stack. You will lead discovery with business stakeholders, design scalable solutions, and configure Salesforce and related integrations.

In this role you will mentor admins, drive adoption, and stay current with Salesforce releases and best practices. The position supports a hybrid work model with remote options and a comprehensive benefit package.

Qualifications

• 5+ years of experience with Salesforce, including 3+ in a senior or lead capacity.
• Certified Salesforce Administrator and Advanced Administrator.
• CPQ Specialist and Platform App Builder certifications strongly preferred.
• Experience integrating Salesforce with ERP, billing, and contract management systems.
• Excellent communication and stakeholder management skills.

Responsibilities

• Serve as the technical point of contact for quote-to-cash applications.
• Lead discovery workshops and requirements gathering sessions with Sales, Finance, Legal, Customer Success, and RevOps stakeholders.
• Translate business needs into scalable, well-designed technical solutions.
• Present solution options and trade-offs to leadership and drive decisions to closure.
• Mentor Salesforce administrators and team members.

Skills

Stakeholder management

Requirements gathering

Solution design

Leadership

Education

Salesforce Administrator Certification

Advanced Administrator Certification

CPQ Specialist Certification

Platform App Builder Certification

Tools

Salesforce

CPQ

Billing systems

ERP integrations

Job description

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description

We’re seeking a senior, hands-on Business Systems Administrator to manage the Salesforce ecosystem and its connected quote-to-cash applications for our growing Business Applications team. This is a build-and-lead role; you’ll run discovery and requirements sessions directly with business stakeholders, design the solution, and then configure it yourself. You’ll be the point of accountability for how Salesforce and the surrounding quote-to-cash stack (CPQ, billing, contract lifecycle management, and related integrations) work end-to-end from the initial ask through release, adoption, and ongoing support and performance.

Essential Duties & Responsibilities

Solution Leadership and Stakeholder Engagement

• Serve as the technical point of contact for quote-to-cash applications.
• Lead discovery workshops and requirements gathering sessions directly with Sales, Finance, Legal, Customer Success, and RevOps stakeholders.
• Translate business needs into scalable, well-designed technical solutions.
• Present solution options and trade-offs to business and technical leadership, and drive decisions to closure.
• Contribute to roadmap development with manager.

Hands-On Configuration and Build

• Personally configure Salesforce declaratively.
• Design and maintain integrations across the quote-to-cash stack in partnership with developers where custom code is required.
• Prototype and iterate on solutions quickly with stakeholders during requirements.
• Lead or directly execute regression and UAT testing ahead of releases, ensuring changes ship without disrupting downstream processes.

Adoption and Enablement

• Lead user acceptance testing and change management for new features, owning adoption as an outcome, not just delivery.
• Build and deliver training materials and enablement sessions for end users and admins.
• Monitor usage and adoption to proactively address gaps.

Continuous Improvement

• Stay current on Salesforce platform releases, CPQ/quote-to-cash best practices, and emerging capabilities (including Agentforce/AI) and recommend where they apply.
• Continuously assess platform health, technical debt, and performance and bring forward improvement plans.
• Mentor Salesforce administrators and team members supporting internal business applications.

Qualifications

• 5+ years of experience with Salesforce, including 3+ in a senior or lead capacity.
• Demonstrated track record of personally configuring solutions.
• Deep, working knowledge of the quote-to-cash process end to end.
• Proven experience independently leading requirements-gathering sessions with senior business stakeholders and translating them into technical solutions.
• Salesforce Administrator and Advanced Administrator certifications required; CPQ Specialist and Platform App Builder certifications strongly preferred.
• Experiencing integrating Salesforce with ERP, billing, and contract management systems.
• Excellent communication and stakeholder management skills; comfortable leading meetings with senior, cross-functional audiences.
• Healthcare IT or SaaS industry experience a plus.

Benefits

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching - once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Generous FTO
• Remote work options
• Employee Discounts
• Parental Leave
• Gym membership / Exercise class stipends

Our Awesome Culture Includes

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Awards

• 2025 Top Workplaces Employee Appreciation
• 2025 Top Workplaces Employee Well-Being
• 2025 Top Workplaces Professional Development
• 2025 Top Workplaces Leadership
• 2026 USA Today Top Workplaces
• 2026 NJ Top Workplaces

Additional Information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.