Senior Business Systems Administrator

Ellkay,-LLC; United States; Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer-paid Life & LTD

401k with matching

Remote work options

Gym membership stipends

Job summary

ELLKAY is seeking a senior, hands-on Business Systems Administrator to manage the Salesforce ecosystem and the connected quote-to-cash applications for the Business Applications team. You will run discovery, design solutions, and configure them, owning end-to-end delivery from ask to release and ongoing support.

You will lead stakeholder engagements, translate business needs into scalable technical solutions, and drive adoption while mentoring other admins and supporting platform health.

Qualifications

• 5+ years of Salesforce experience with 3+ in senior/lead capacity.
• Proven track record configuring Salesforce solutions end-to-end.
• Deep knowledge of quote-to-cash processes, from quote to billing to contract management.

Responsibilities

• Serve as technical POC for quote-to-cash apps.
• Lead discovery sessions with Sales, Finance, Legal, Customer Success, and RevOps.
• Configure Salesforce declaratively; design and maintain integrations.
• Lead regression and UAT testing ahead of releases; ensure smooth deployments.
• Mentor Salesforce admins and team members; drive adoption and health of the platform.

Skills

Salesforce

CPQ

Stakeholder management

Regression testing

Education

Salesforce Administrator Certification

Advanced Administrator Certification

CPQ Specialist Certification

Platform App Builder Certification

Tools

ERP integration

Salesforce integration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Business Systems Administrator

Full Time US

11 days ago Requisition ID: 1344

Salary Range: $110,000.00 To $130,000.00 Annually

ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies. Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world. ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

We’re seeking a senior, hands‑on Business Systems Administrator to manage the Salesforce ecosystem and its connected quote‑to‑cash applications for our growing Business Applications team. This is a build‑and‑lead role; you’ll run discovery and requirements sessions directly with business stakeholders, design the solution, and then configure it yourself. You’ll be the point of accountability for how Salesforce and the surrounding quote‑to‑cash stack (CPQ, billing, contract lifecycle management, and related integrations) work end‑to‑end from the initial ask through release, adoption, and ongoing support and performance

Solution Leadership and Stakeholder Engagement

• Serve as the technical point of contact for quote‑to‑cash applications.
• Lead discovery workshops and requirements gathering sessions directly with Sales, Finance, Legal, Customer Success, and RevOps stakeholders.
• Translate business needs into scalable, well‑design technical solutions.
• Present solution options and trade‑offs to business and technical leadership, and drive decisions to closure.
• Contribute to roadmap development with manager.

Hands‑On Configuration and Build

• Personally configure Salesforce declaratively.
• Design and maintain integrations across the quote‑to‑cash stack in partnership with developers where custom code is required.
• Prototype and iterate on solutions quickly with stakeholders during requirements.
• Lead or directly execute regression and UAT testing ahead of releases, ensuring changes ship without disrupting downstream processes.

Adoption and Enablement

• Lead user acceptance testing and change management for new features, owning adoption as an outcome, not just delivery.
• Build and deliver training materials and enablement sessions for end users and admins.
• Monitor usage and adoption to proactively address gaps.
• Stay current on Salesforce platform releases, CPQ/quote‑to‑cash best practices, and emerging capabilities (including Agentforce/AI) and recommend where they apply.
• Continuously assess platform health, technical debt, and performance and bring forward improvement plans.
• Mentor Salesforce administrators and team members supporting internal business applications.

Qualifications:

• 5+ years of experience with Salesforce, including 3+ in a senior or lead capacity.
• Demonstrated track record of personally configuring solutions.
• Deep, working knowledge of the quote‑to‑cash process end to end.
• Proven experience independently leading requirements‑gathering sessions with senior business stakeholders and translating them into technical solutions.
• Salesforce Administrator and Advanced Administrator certifications required; CPQ Specialist and Platform App Builder certifications strongly preferred.
• Experiencing integrating Salesforce with ERP, billing, and contract management systems.
• Excellent communication and stakeholder management skills; comfortable leading meetings with senior, cross‑functional audiences.
• Healthcare IT or SaaS industry experience a plus.

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• Medical, Dental, and Vision benefits
• Employer‑paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Generous FTO
• Remote work options
• Employee Discounts
• Gym membership / Exercise class stipends

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• On site in HQ Free daily lunches

Awards:

• 2025 Top Workplaces Employee Appreciation
• 2025 Top Workplaces Employee Well‑Being
• 2025 Top Workplaces Professional Development
• 2026 NJ Top Workplaces

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in‑office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work‑life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke‑Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.