Senior Business System Analyst / Document Manager

PCRecruiter - Recruitment Software & Applicant Tracking System; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Join a leading recruitment software team as a Senior Business System Analyst / Document Manager. This fully remote position focuses on digital transformation of document workflows and process automation within Jira. Ideal candidates will have robust experience in document management and excellent analytical skills.

Qualifications

• Minimum 3 years of experience in Jira Cloud administration, including workflows, automation, and custom reporting.
• 3–5 years of experience in document or records management.
• Self-starter with the ability to juggle multiple priorities independently.

Responsibilities

• Oversee and optimize document management systems (DMS) and manage system migrations.
• Design, configure, and automate Jira workflows to enhance visibility across teams.
• Produce guides, SOPs, and training for user adoption and issue resolution.

Skills

Analytical skills

Stakeholder engagement

Communication

Collaboration

Education

Bachelor’s degree in business, Information Management, Library Science, or related field

Tools

Jira

SharePoint

M-Files

FileNet

Microsoft Power Platform

SQL

Job description

Senior Business System Analyst / Document Manager

Location: Fully Remote – USA (Central or Eastern Time preferred)

Contract Duration: 24 months (with potential extensions)

About the Opportunity

Join a forward-thinking, results-driven team as our Senior Business System Analyst / Document Manager. In this remote role, you’ll lead the digital transformation of document workflows and Jira-driven processes across the organization. Expect a dynamic environment where your analytical insights and systems expertise directly impact operational efficiency and strategic decision-making. This is a fully remote position that offers the autonomy and flexibility to truly own your domain—from governance to execution.

Key Responsibilities

Document Management System Administration

• Oversee and optimize document management systems (DMS), ensuring robust metadata standards and version-control protocols.
• Manage system migrations from legacy tools into modern repositories with minimal disruption.
• Monitor system health, troubleshoot bottlenecks, and collaborate with IT teams on enhancements and security configurations.

Jira & Agile Workflow Design

• Design, configure, and automate Jira workflows to enhance visibility and alignment across agile teams.
• Create actionable dashboards and custom reports to track key metrics and project progress.
• Advocate for automation and continuous process refinement as the Jira system expert.

Training, Support & Documentation

• Produce engaging guides, SOPs, and training modules to boost user adoption and minimize friction.
• Conduct onboarding and regular training sessions for diverse stakeholders.
• Act as primary support liaison, resolving issues or escalating to technical teams as needed.

Analytics & Governance

• Monitor document usage and lifecycle trends to support compliance and retention objectives.
• Carry out audits for data integrity and adherence to governance standards.
• Present insights and recommendations to leadership for system enhancements and strategic planning.

Qualifications & Skills

• Bachelor’s degree in business, Information Management, Library Science, or a related field.
• Minimum 3 years of experience in Jira Cloud administration, including workflows, automation, and custom reporting.
• 3–5 years of experience in document or records management and digital asset systems.
• Familiarity with platforms like SharePoint, M-Files, or FileNet preferred.
• Comfortable working in an agile framework and collaborating with technical teams.
• Strong communicator with excellent analytical and stakeholder engagement skills.
• Self-starter with the ability to juggle multiple priorities independently.

Preferred Bonus Skills:

• Experience with Microsoft Power Platform and SQL
• Certifications such as CRM or IGP in document/records management.
• Knowledge of metadata taxonomy and compliance standards.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS