Senior Business Programs Specialist

Expedia; Seattle (WA); On-site; USD 83,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Wellness and travel reimbursement

Travel discounts and IATAN membership

Job summary

Expedia Group, a global travel company, is seeking a Senior Business Programs Specialist to lead program management initiatives and deliver data-driven insights. You’ll own dashboards, implement automation, and drive KPI reporting for cross-functional teams within the Product & Technology division.

The role emphasizes coordinating workstreams, communicating status, and applying advanced analytics to strategic initiatives, with Seattle-based total cash compensation in the posted range.

Qualifications

• Demonstrate experience supporting or leading small to mid-scale programs or projects end to end, from planning through execution and delivery.
• Strong written and verbal communication skills, with the ability to translate data into a clear, actionable narrative for varied audiences.
• Comfort working with ambiguity and competing priorities in a fast-paced, cross-functional environment.
• A curious, self-starting mindset with an interest in applying AI/GenAI tools to improve the speed and quality of insight generation.
• High attention to detail, data accuracy, and critical thinking skills.
• Ability to work independently with limited oversight, managing multiple tasks and competing deadlines.
• Working proficiency in Excel, SQL and visualization tools like Tableau or Power BI and a plus: familiarity with a scripting language (Python).
• Bachelor’s degree in a quantitative or related field, or equivalent experience 2–4 years of experience in project/program coordination, insights, analytics, data, or a related role, with demonstrated ability to work independently.

Responsibilities

• Lead and execute program management work and tasks (about 70% of the role), independently coordinating workstreams and helping program managers within the team drive their initiatives forward.
• Provide consistent status updates on progress, issues, risks, and concerns to stakeholders.
• Create clear, organized communication materials (status updates, playbooks, RASCI documentation) for stakeholders.
• Develop project schedules, define timeframes, and prioritize tasks to achieve milestones and deliver intended objectives.
• Monitor progress against project milestones, timelines, specifications, and requirements.
• Own Jira intake/tracking hygiene and proactively drives process improvement and automation initiatives within the MPO org.
• Build, own, and maintain the team’s dashboards and data sources - including the umbrella Marketplace Health Dashboard and custom SQL views/Tableau connections - partnering with MPO program managers on KPI requirements and with other insights teammates on shared methodology and reporting standards.
• Proactively identify trends, patterns, and emerging risks through data analysis and metric monitoring, applying AI-assisted tools to accelerate analysis, and present clear, stakeholder-ready insights and recommendations to MINT program managers and MPO leadership.
• Own the MPO dashboard/metrics catalog lifecycle - intake, build, QA, and retirement - so the portfolio stays accurate and trustworthy.
• Triage and prioritize incoming ad hoc data/dashboard requests (Jira/Confluence) against the standardized reporting roadmap.
• Represent MINT’s insights needs in the AI Operations team’s Beta Builder group, helping bring new AI-powered tools from pilot to production.

Skills

Excel

SQL

Tableau

Power BI

Python

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Jira

Confluence

Tableau

Power BI

SQL

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you’ll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Senior Business Programs Specialist:

Make an impact:

The Senior Business Programs Specialist role sits within Expedia Group’s Product & Technology division and supports marketplace programs through program management, reporting, and data-driven insights. In this role, you will help program leaders move strategic initiatives forward, strengthen reporting practices, and turn complex data into clear recommendations for business and technology stakeholders.

In this role, you will:

• Lead and execute program management work and tasks (about 70% of the role), independently coordinating workstreams and helping program managers within the team drive their initiatives forward

• Provide consistent status updates on progress, issues, risks, and concerns to stakeholders

• Create clear, organized communication materials (status updates, playbooks, RASCI documentation) for stakeholders

• Develop project schedules, define timeframes, and prioritize tasks to achieve milestones and deliver intended objectives

• Monitor progress against project milestones, timelines, specifications, and requirements

• Own Jira intake/tracking hygiene and proactively drives process improvement and automation initiatives within the MPO org

• Build, own, and maintain the team’s dashboards and data sources - including the umbrella Marketplace Health Dashboard and custom SQL views/Tableau connections - partnering with MPO program managers on KPI requirements and with other insights teammates on shared methodology and reporting standards

• Proactively identify trends, patterns, and emerging risks through data analysis and metric monitoring, applying AI-assisted tools (Claude, Glean, etc.) to accelerate analysis, and present clear, stakeholder-ready insights and recommendations to MINT program managers and MPO leadership

• Own the MPO dashboard/metrics catalog lifecycle - intake, build, QA, and retirement - so the portfolio stays accurate and trustworthy

• Triage and prioritize incoming ad hoc data/dashboard requests (Jira/Confluence) against the standardized reporting roadmap

• Represent MINT’s insights needs in the AI Operations team’s Beta Builder group, helping bring new AI-powered tools from pilot to production

Experience and Qualifications:

** **

• Demonstrate experience supporting or leading small to mid-scale programs or projects end to end, from planning through execution and delivery

• Strong written and verbal communication skills, with the ability to translate data into a clear, actionable narrative for varied audiences

• Comfort working with ambiguity and competing priorities in a fast-paced, cross-functional environment

• A curious, self-starting mindset with an interest in applying AI/GenAI tools to improve the speed and quality of insight generation

• High attention to detail, data accuracy, and critical thinking skills

• Ability to work independently with limited oversight, managing multiple tasks and competing deadlines

• Working proficiency in Excel, SQL and visualization tools like Tableau or Power BI and a plus: familiarity with a scripting language (Python)

• Bachelor’s degree in a quantitative or related field, or equivalent experience 2–4 years of experience in project/program coordination, insights, analytics, data, or a related role, with demonstrated ability to work independently

The total cash range for this position in Seattle is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.