Senior Business Programs Specialist

11105 Expedia, Inc.; Seattle (WA); On-site; USD 83,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

IATAN membership and travel benefits

Job summary

Expedia Group is seeking a Senior Business Programs Specialist within the Product & Technology division in Seattle. You will lead program management initiatives, coordinate cross-functional workstreams, and translate data into actionable insights for business and technology stakeholders.

You will build dashboards, monitor milestones, and drive reporting practices while leveraging AI-assisted tools to accelerate analysis and inform leadership decisions. This is a data-driven, fast-paced role.

Qualifications

• Bachelor's degree in a quantitative or related field.
• Experience leading small to mid-scale programs end to end.
• Strong written and verbal communication, data-to-narrative skills.

Responsibilities

• Lead and execute program management work across multiple workstreams.
• Provide status updates on progress, risks, and issues to stakeholders.
• Create clear communication materials for stakeholders and leaders.
• Develop project schedules and prioritize tasks to hit milestones.
• Own dashboard/data sources and ensure data accuracy across KPI reporting.

Skills

Program management

Data analysis

SQL

Tableau/Power BI

Excel

Python

Communication

Stakeholder management

Education

Bachelor's degree in a quantitative field

Tools

Tableau/Power BI

SQL

Jira/Confluence

Python

Job description

Senior Business Programs Specialist: Make an impact

The Senior Business Programs Specialist role sits within Expedia Group's Product & Technology division and supports marketplace programs through program management, reporting, and data-driven insights. In this role, you will help program leaders move strategic initiatives forward, strengthen reporting practices, and turn complex data into clear recommendations for business and technology stakeholders.

In this role, you will:

• Lead and execute program management work and tasks (about 70% of the role), independently coordinating workstreams and helping program managers within the team drive their initiatives forward
• Provide consistent status updates on progress, issues, risks, and concerns to stakeholders
• Create clear, organized communication materials (status updates, playbooks, RASCI documentation) for stakeholders
• Develop project schedules, define timeframes, and prioritize tasks to achieve milestones and deliver intended objectives
• Monitor progress against project milestones, timelines, specifications, and requirements
• Own Jira intake/tracking hygiene and proactively drives process improvement and automation initiatives within the MPO org
• Build, own, and maintain the team's dashboards and data sources - including the umbrella Marketplace Health Dashboard and custom SQL views/Tableau connections - partnering with MPO program managers on KPI requirements and with other insights teammates on shared methodology and reporting standards
• Proactively identify trends, patterns, and emerging risks through data analysis and metric monitoring, applying AI-assisted tools (Claude, Glean, etc.) to accelerate analysis, and present clear, stakeholder-ready insights and recommendations to MINT program managers and MPO leadership
• Own the MPO dashboard/metrics catalog lifecycle - intake, build, QA, and retirement - so the portfolio stays accurate and trustworthy
• Triage and prioritize incoming ad hoc data/dashboard requests (Jira/Confluence) against the standardized reporting roadmap
• Represent MINT's insights needs in the AI Operations team's Beta Builder group, helping bring new AI-powered tools from pilot to production

Experience and Qualifications:

• Demonstrate experience supporting or leading small to mid-scale programs or projects end to end, from planning through execution and delivery
• Strong written and verbal communication skills, with the ability to translate data into a clear, actionable narrative for varied audiences
• Comfort working with ambiguity and competing priorities in a fast-paced, cross-functional environment
• A curious, self-starting mindset with an interest in applying AI/GenAI tools to improve the speed and quality of insight generation
• High attention to detail, data accuracy, and critical thinking skills
• Ability to work independently with limited oversight, managing multiple tasks and competing deadlines
• Working proficiency in Excel, SQL and visualization tools like Tableau or Power BI and a plus: familiarity with a scripting language (Python)
• Bachelor's degree in a quantitative or related field, or equivalent experience
• 2-4 years of experience in project/program coordination, insights, analytics, data, or a related role, with demonstrated ability to work independently

The total cash range for this position in Seattle is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Equal Opportunity

Equal Opportunity Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel. Expedia Group's ecosystem includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.