Senior Business Process Partner, Sales Process & Productivity (Remote)

Atlassian; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Learning and development stipend

Job summary

Atlassian is seeking a Sr. Business Process Partner to drive strategic projects and directly support the Sales organization.

This role is an individual contributor focused on optimizing sales processes, documenting requirements, and coordinating with BSAs and Tech teams to enable global scale. You will partner with Sales, Ops, Data Science, and Enablement to implement capabilities, drive key projects, and administer sales tools.

Qualifications

• 6+ years of experience in Sales Operations.
• Experience in a high-growth, enterprise software company.
• Experience with Direct and Channel sales ecosystems.
• Experience with the full sales cycle, from lead to cash, and familiarity with post-sales enablement/renewal.
• Experience with GTM tools like LinkedIn Sales Navigator, Outreach, Gong, ZoomInfo, Gainsight, Docusign, PandaDocs, etc.
• Familiarity with different software subscription models and cloud software sales models.
• Deep experience with Salesforce.com platform; Salesforce certification preferred.
• You have strong business and technical acumen, translating business needs into technical requirements.
• You have analytical skills to identify key decisions and impacts.

Responsibilities

• Work with multi-functional teams including Sales, Sales Operations, Sales Tech, Data Science, Sales Strategy, Marketing Ops, and more.
• Partner with internal technology teams to deliver capabilities that scale our sales processes.
• Drive strategic projects impacting customer-facing GTM teams.
• Own requirements documentation (BRDs, process flows, DACIs, wireframes).
• Perform systems administration on sales systems/tools.
• Participate in user acceptance, smoke testing, and implementation activities.
• Partner with Enablement to create trainings on system/process changes.
• Collaborate with strategy & business operation teams to drive key projects.

Skills

Sales Operations

Salesforce

CRM tools

GTM tools

Stakeholder mgmt

Business analysis

Requirements gathering

Tools

Salesforce

LinkedIn Sales Navigator

Outreach

Gong

ZoomInfo

Gainsight

Docusign

PandaDocs

Job description

Atlassian is looking for a business analyst to drive strategic projects and partner directly with our Sales team.

The Sr. Business Process Partner is an individual contributor, with a consistent record of supporting complex, business-impacting projects throughout the entire Sales cycle. Candidates will possess business process, systems administration, and analytical skills that will be instrumental in helping the sales team scale globally. Candidates should have deep understanding of what a Sales team needs to be successful, and know how to partner with other BSAs & Tech teams to drive change & scale.

What you'll be doing:

Work with multi-functional teams including Sales, Sales Operations, Sales Tech, Data Science, Sales Strategy, Marketing Ops, and more.

Partner with our internal technology teams to support and deliver capabilities needed to scale & optimize our sales processes.

Driving strategic projects that impact our customer-facing GTM teams.

Own requirements documentation including BRDs, process flows, DACIs, wireframes or other assets used to collect business needs.

Perform systems administration on sales systems/tools.

Participate in user acceptance, smoke testing, and implementation activities.

Partner with our Enablement team to create trainings on system & process related changes.

Partner with strategy & business operation teams to drive key projects.

Skills and Requirements:

6+ years of experience in Sales Operations

Experience working in a high-growth, enterprise software company

Experience with Direct and Channel sales ecosystems

Experience with the full sales cycle, from lead to cash, and familiarity with how post-sales teams enable, expand, & renew customers

Experience with common GTM tools like LinkedIn Sales Navigator, Outreach, Gong, ZoomInfo, Gainsight, Docusign, Pandadocs and more, as well as experience acquiring new needle-moving tools for an ever growing tech stack.

Familiarity with different software subscription models and cloud software sales models

Deep experience with Salesforce.com platform, Salesforce certification preferred

You have strong business and technical acumen, and the ability to turn business needs into technical requirements

You have the analytical skills to identify key decisions and the long & short term impacts of those decisions

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.