Senior Business Process Consultant

Guidehouse; Fairview Heights (IL); On-site; USD 89,000 - 148,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan

Paid Holidays

Parental Leave

Job summary

Guidehouse seeks a Senior Business Process Consultant to support client-facing engagements, focusing on assessing, designing, and improving processes for efficiency and scalability. The role involves facilitating workshops, documenting processes, and translating business needs into practical solutions with high visibility with client stakeholders.

The position requires an ACTIVE SECRET clearance, a Bachelor's degree, and 4 years of related experience. Travel up to 10% may be required.

Qualifications

• ACTIVE and MAINTAINED SECRET clearance.
• Bachelor's degree; four years of additional professional experience may be used in lieu of Bachelor's.
• Four (4) years experience in military, consulting, finance, or related field.

Responsibilities

• Lead and facilitate process discovery workshops with client teams.
• Document current-state and future-state processes.
• Analyze workflows to identify gaps, inefficiencies, and opportunities for improvement.
• Develop process design recommendations, workflows, and implementation plans.
• Work directly with clients to understand operational needs and gather business requirements.
• Document and distribute meeting minutes, action items, and decisions from client sessions.
• Support and facilitate high-visibility meetings and working sessions.
• Collaborate with consulting team members to align process recommendations with broader project goals.
• Support ongoing communication and coordination related to process changes and improvements.

Skills

Facilitation skills

Client workshops

Process mapping

Documentation

Written & verbal communication

Education

Bachelor's degree

Tools

Process mapping tools

Job description

What You Will Do

We are seeking a Senior Business Process Consultant to support client-facing engagements. This role focuses on assessing, designing, and improving business processes to enhance efficiency, scalability, and overall operational effectiveness. The ideal candidate is comfortable working directly with clients, facilitating workshops, documenting processes, and translating business needs into practical, actionable solutions. This role is high visibility and includes regular interaction with client stakeholders.

Job Family

Operational Effectiveness Consulting

Travel Required

Up to 10%

Clearance Required

Active Secret

Key Responsibilities

• Lead and facilitate process discovery workshops with client teams.
• Document current‑state and future‑state processes.
• Analyze workflows to identify gaps, inefficiencies, and opportunities for improvement.
• Develop process design recommendations, workflows, and implementation plans.
• Work directly with clients to understand operational needs and gather business requirements.
• Document and distribute meeting minutes, action items, and decisions from client sessions.
• Support and facilitate high‑visibility meetings and working sessions.
• Collaborate with consulting team members to align process recommendations with broader project goals.
• Support ongoing communication and coordination related to process changes and improvements.

What You Will Need

• An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance.
• Bachelor's degree; FOUR (4) years of additional professional experience may be used in lieu of Bachelor's.
• FOUR (4) years experience in military, consulting, finance, or related field.

Nice to Have

• Experience in business process design, process improvement, consulting, or a related role.
• Strong facilitation skills and experience leading client workshops or working sessions.
• Excellent written and verbal communication skills.
• Proficiency in process mapping and documentation tools.
• Strong analytical and organizational skills with attention to detail, especially in documentation and follow‑up.

Remuneration

The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Equal Opportunity Employer

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.