Senior Business Process Analyst

TEKsystems; Fountain Valley (CA); On-site; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transit benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems in Fountain Valley, CA is seeking a Senior Business Process Analyst to drive change and ensure alignment with short- and long-term strategy. You will evaluate SLAs/KPIs, collaborate with executives, and serve as a consultant to improve operational efficiency and support growth.

You will develop business action plans, oversee budgeting, track milestones, and provide executive reporting. The role includes enhancing our IT Services portfolio by cataloging services and delivering

Qualifications

• Bachelor’s degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance or equivalent combination of education and experience.
• 8+ years of proven experience in business analysis or related roles supporting business optimization initiatives.
• Strong proficiency in MS Suite; PowerBI, Excel, and/or other comparable systems.
• Strong written/verbal business communication skills with experience presenting to executives.
• Experience working in an IT environment is a plus.

Responsibilities

• Consult subdivision leaders to implement business action plans: resource planning, program planning, and budgeting of operational support for business demands.
• Collaborate with IT Managers/Service Owners to prepare business-case justifications and cost-benefit analyses for new service management initiatives and purchases.
• Oversee company OpEx and CapEx budgets, including expenditures, renewals, services, leases, etc. to mitigate organization/technology debt risks.
• Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
• Manage and facilitate high profile projects to ensure a timely and smooth completion.
• Prepare executive summaries and weekly performance reports to support decision-making for Executive Management.
• Develop and maintain organizational documentation such as White Paper, process flows, SOPs, memos, etc.
• Ideate and support large initiatives: leadership workshops, tech seminars, hackathons, etc.
• Provide insights and recommendations on portfolio adjustments/enhancements based on changing business needs, emerging technologies, and industry trends to identify of expansion opportunities.
• Handle complex issues requiring in-depth evaluation of multiple factors.

Skills

Business analysis

Business process

Process mapping

Process improvement

Business process analysis

Process analysis

Business requirements

Education

Bachelor’s degree

Tools

Power BI

Excel

MS Office

Job description

Description

Purpose:

We are looking for a highly motivated Senior Business Process Analyst who will be an advocate for change in our organization. The Senior Business Process Analyst will play a crucial role in ensuring that we stay aligned to the company short- and long-term strategy through the evaluations of SLAs/ KPIs. The Senior Business Process Analyst will be responsible for proactively collaborating with executives from cross-functional teams. The success of this role will tie with the rapport developed with the various teams in the organization as a change leader. The Senior Business Process Analyst will act as a consultant for these teams by monitoring and analyzing data to provide valuable insights for enhancements in operational efficiency and to drive future business growth. This role will be involved a range of tasks, including developing business action plans, budgeting, tracking project milestones, and providing executive reporting. One of the largest initiative this role will take on is developing and enhancing our IT Services portfolio by developing a system/methodology for cataloging our services.

Skills

Business analysis, Business process, Process mapping, Process improvement, Business process analysis, Process analysis, Business requirements, Microsoft application, Requirement gathering

Top Skills Details

Business analysis,Business process,Process mapping,Process improvement,Business process analysis,Process analysis,Business requirements

Additional Skills & Qualifications

Essential Functions:

• Consult subdivision leaders to implement business action plans: resource planning, program planning, and budgeting of operational support for business demands.
• Collaborate with IT Managers/Service Owners to prepare business-case justifications and costbenefit analyses for new service management initiatives and purchases.
• Oversee company OpEx and CapEx budgets, including expenditures, renewals, services, leases, etc. to mitigate organization/technology debt risks.
• Report and publish KPIs, Service Level Agreements (SLAs), and Objectives and Key Results (OKRs) at regular intervals.
• Manage and facilitate high profile projects to ensure a timely and smooth completion.
• Prepare executive summaries and weekly performance reports to support decision-making for Executive Management.
• Develop and maintain organizational documentation such as White Paper, process flows, SOPs, memos, etc.
• Ideate and support large initiatives: leadership workshops, tech seminars, hackathons, etc.
• Provide insights and recommendations on portfolio adjustments/enhancements based on changing business needs, emerging technologies, and industry trends to identify of expansion opportunities.
• Handle complex issues requiring in-depth evaluation of multiple factors.

Basic Requirements:

• Bachelor’s degree in Business Administration, Business Analytics, Business Information Systems, Computer Science, Finance or equivalent combination of education and experience in the field.
• 8+ years of proven experience in business analysis or related roles supporting business optimization initiatives.
• Strong proficiency in MS Suite; PowerBI, Excel, and/or other comparable systems.
• Strong written/verbal business communication skills with experience presenting to executives.
• Experience working in an IT environment is a plus.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Fountain Valley, CA.

Pay and Benefits

The pay range for this position is $50.00 - $55.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fountain Valley,CA.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.