Senior Business Operations Support Specialist

Xcel Energy Services Inc; Minneapolis (MN); Híbrido; USD 47.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Spot On Bonus

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Pension

Paid time off (PTO)

Descripción de la vacante

Xcel Energy is seeking a capable Operations Support Specialist to manage non-design work orders, purchase requisitions, and work order reconciliations within a hybrid work model. The role focuses on accuracy in SAP-based processes and supports automation initiatives.

Ideal candidates will bring at least five years of relevant experience, strong analytical abilities, and proficiency with Excel and SAP. Bachelor's degree is preferred, with utility-industry experience highly valued.

Formación

• High School diploma or GED
• Minimum five years' experience in construction, design, maintenance, or operations
• Understanding of work order creation, purchase requisition creation, capital/O&M policy, operations functions
• Analytical and problem-solving skills
• Strong written and verbal communication skills
• Proficiency with Microsoft Excel or other spreadsheet tools
• Ability to retrieve and manipulate data from reporting tools
• Knowledge of and ability to use Microsoft products and SAP

Responsabilidades

• Manage non-design work order creation and PRs
• Assist SAP users with work order release issues
• Support automation development and training
• Build partnerships with stakeholder groups to maximize productivity
• Ensure requests are processed accurately and timely

Conocimientos

Analytical skills

Problem solving

Communication skills

Excel

Data retrieval

Educación

Bachelor's degree in Business Administration, Construction Management or related field

Herramientas

SAP

Microsoft Excel

Descripción del empleo

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Standard Operations Position. Perform a wide range of operations support activities. Ensure consistent and effective creation of non-design work orders, as well as service and material purchase requisitions, and work order reconciliation activities where needed. Ensure a high level of accuracy within all operating systems to support data integrity and process adherence in addition to supporting automation opportunities. Provide backup administrative support functions as required.

Essential Responsibilities

• Manage non-design work order creation, purchase requisition creation, and/or work order reconciliation for Operations business needs.
• Assist business unit customers with SAP errors related to work order release, purchase requisition release and other barriers to work.
• Support development and implementation of related automation support for respective workstreams. Assist business unit with training and utilization of automation.
• Communicate and work effectively with business unit and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization, and operational efficiency of all resources.
• Maintains thorough knowledge of work processes, Capital and O&M requirements, vendors and contracts, safety requirements and other information as necessary to perform the role.
• Ensure requests are processed accurately in a timely manner.

Minimum Requirements

• High School diploma or GED.
• Minimum five years' experience in construction, design, maintenance, or operations area.
• Must have a good understanding of the regular work functions of the area including work order creation, purchase requisition creation, capital/O&M policy, operations functions, etc.
• Demonstrated ability to manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Established analytical and problem-solving skills.
• Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, SAP, etc.

Preferred Characteristics

• Previous experience working with SAP
• Bachelor's degree in Business Administration, Construction Management or related field preferred.
• Previous experience in the utility industry

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

• Connected
• Committed
• Trustworthy
• Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process.

Non-Bargaining

The anticipated starting base pay for this position is: $33.90 to $47.43 per hour

This position is eligible for the following benefits:

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO