Senior Operations Work Coordinator

Xcel Energy Services Inc; Hudson (WI); Hybrid; USD 47,000 - 65,000; Full time

Benefits offered by this job

Spot On Bonus

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Dependent Care Flexible Spending

Health Care Flexible Spending Account

Job summary

Xcel Energy Services Inc is seeking a Standard Operations professional to plan and coordinate daily work for multiple crews, optimizing resource use with emphasis on safety, quality, and regulatory compliance. The role involves assigning work, coordinating equipment, and ensuring readiness to meet start dates.

Preferred candidates have a Bachelor's degree and scheduling experience in utility or construction settings.

Qualifications

• Minimum five years' experience in construction, design, maintenance or operations.
• Demonstrated ability to schedule and manage work activities to meet requirements.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Knowledge of and ability to use a wide range of computer software including Microsoft products, work management, mapping and scheduling tools.

Responsibilities

• Adjust planned schedules daily and assign crews for priority tasks based on resource availability and progress reports.
• Review approved work outside normal scheduling window and manage the queue with real-time updates.
• Review work packets, coordinate equipment, arrange prerequisites, and ensure proper work readiness and change communications.
• Manage work rejections, triage additional requests, and adjust schedules to accommodate disruptions.
• Communicate with supervisors and stakeholders to maximize productivity and efficiency of resources.

Skills

Scheduling

Analytical skills

Written and verbal communication

Data retrieval/manipulation

Education

High school diploma or GED

Bachelor's degree in Business Administration/Construction Management or related field

Tools

Microsoft Excel

Scheduling tools

Work management tools

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you'll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you'll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday-Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

Standard Operations Position. Responsible for the maintenance and coordination of daily work plans for one or more functional areas across a large number of crews that effectively and efficiently use resources with emphasis on safety, customer satisfaction, quality improvement, and regulatory compliance. Provide work assignments to operations resources, assign equipment, request materials and complete other pre-requisite steps to enable the performance of requested work functions. Responsible for understanding the work detail of a given area and a thorough working knowledge of its assets and processes to establish the optimum crew and resource assignments.

Essential Responsibilities

• Adjust planned schedules on a day-to-day basis and assign crews for priority tasks in light of resource availability, scheduling conflicts and real-time progress reports from front line leaders.
• Review approved incoming designed work that falls outside the normal scheduling window, maintain visibility into the real-time "queue" and assign new tasks to manage exception work.
• Review work packet prior to assigning work. Coordinate all equipment to complete the work, complete pre-requisites needed "just in time" for work execution, and request all materials needed. Ensure the work acceptance process is completed properly and coordinate site checking and job readiness. Identify and determine necessary project changes and communicate changes to appropriate personnel.
• Manage work rejections from crews, triage additional work requests, and regularly adjust the schedule to accommodate disruptions in order to maintain promised start dates. Communicate schedule updates to front line leaders, crews and/or other stakeholders to eliminate non-productive field time.
• Communicate and work effectively with local supervisors and build and leverage strong partnerships with stakeholder groups and customers at a variety of levels to maximize productivity, utilization and operational efficiency of all resources.

Minimum Requirements

• High School diploma or GED.
• Minimum five years' experience in construction, design, maintenance or operations area.
• Demonstrated ability to schedule and manage work activities in a manner that meets customer and/or internal stakeholder requirements.
• Established analytical and problem solving skills.
• Demonstrated ability to build and maintain effective working relationships, as well as strong written and verbal communication skills.
• Proficiency with Microsoft Excel or other spreadsheet tools.
• Ability to retrieve and manipulate data from reporting tools.
• Knowledge of and ability to use a wide range of computer software applications which include Microsoft products, work management, mapping and scheduling tools.

Preferred Requirements

• Bachelor's degree in Business Administration, Construction Management or related field.
• Scheduling/planning experience in utility or construction industry.
• Utility experience.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

• Connected
• Committed
• Trustworthy
• Safe

Our Employee Commitments

• Work that makes a difference
• A team you can count of
• Opportunities to grow
• Rewards that help you thrive

Non-Bargaining

The anticipated starting base pay for this position is: $33.90 to $47.43 per hour

This position is eligible for the following benefits:

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account