Senior Business Operations Specialist

Afrique Connection Consultancy; Washington; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Afrique Connection Consultancy is seeking a senior operations professional to support the Executive Director and oversee the association’s business, financial, governance, and administrative functions.

The role serves as a key operational partner, managing day-to-day activities while contributing to strategic initiatives, compliance, and organisational effectiveness within a nonprofit environment.

Qualifications

• 4–6+ years in nonprofit operations, association management, or governance support.
• Strong knowledge of QuickBooks, budgeting, and audit preparation.
• Experience supporting boards and committees in a governance context.
• Excellent organizational, analytical, and communication skills.

Responsibilities

• Manage financial administration, including accounts payable, reconciliations, budgeting support, expense tracking, and coordination with external accounting and audit partners.
• Administer QuickBooks and maintain accurate financial records, documentation, and reporting.
• Provide executive support to the Executive Director, including research, reporting, project coordination, and the management of confidential matters.
• Coordinate board and committee administration, including meeting minutes, governance records, elections, and compliance with organisational policies and bylaws.
• Lead process improvement initiatives, develop and maintain SOPs, and support business continuity planning.
• Monitor organisational priorities, assist with strategic projects, and coordinate cross-functional initiatives.
• Maintain compliance documentation, reporting dashboards, operational metrics, and organisational records.
• Act as a liaison with external vendors, financial service providers, and key stakeholders.

Skills

QuickBooks

Financial reporting

Governance support

Project coordination

Data analysis

Confidentiality

Tools

Microsoft Office

Google Workspace

CRM/AMS platforms

Reporting systems

Job description

About this position

A senior operations position responsible for supporting the Executive Director and ensuring the smooth running of the association's business, financial, governance, and administrative functions. This role serves as a key operational partner, managing day-to-day business activities while contributing to strategic initiatives, compliance, and organisational effectiveness.

Key Responsibilities

• Manage financial administration, including accounts payable, reconciliations, budgeting support, expense tracking, and coordination with external accounting and audit partners.
• Administer QuickBooks and maintain accurate financial records, documentation, and reporting.
• Provide executive support to the Executive Director, including research, reporting, project coordination, and the management of confidential matters.
• Coordinate board and committee administration, including meeting minutes, governance records, elections, and compliance with organisational policies and bylaws.
• Lead process improvement initiatives, develop and maintain SOPs, and support business continuity planning.
• Monitor organisational priorities, assist with strategic projects, and coordinate cross-functional initiatives.
• Maintain compliance documentation, reporting dashboards, operational metrics, and organisational records.
• Act as a liaison with external vendors, financial service providers, and key stakeholders.

Ideal Candidate Profile

• 4-6+ years' experience in business operations, nonprofit administration, association management, governance support, finance, or a related field.
• Strong working knowledge of QuickBooks, financial administration, budgeting, and audit preparation.
• Experience supporting boards, committees, or volunteer-led governance structures.
• Demonstrated ability to manage multiple projects, deadlines, and priorities simultaneously.
• Strong analytical, organisational, and problem-solving skills.
• Highly professional, discreet, and capable of handling sensitive and confidential information.
• Proficient with Microsoft Office, Google Workspace, CRM/AMS platforms, project management tools, and reporting systems.

This opportunity would suit a highly organised operations professional who combines financial administration expertise with executive support, governance administration, process improvement, and project coordination experience within a professional association, membership organisation, or nonprofit environment.