Senior Business Operations Manager

Adobe; San Jose (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Adobe seeks a Senior Business Operations Manager to lead the Digital Employee Experience within Adobe Technology Services. You will partner with senior leaders to shape investment strategy and oversee the DEX portfolio.

This role requires a track record of managing large budgets, strategic portfolio oversight, and strong analytical and communication skills to drive cost efficiency and executive decision-making.

Qualifications

• 10+ years of experience in strategic and/or functional business operational roles, partnering with senior leaders.
• Proven budget management experience of over $100M, including complex budgets and executive-level investment recommendations.
• Experience in managing technology portfolios and developing investment strategies.
• Strong analytical skills with attention to detail and problem-solving.
• Effective interpersonal, verbal, and written communication abilities.
• Ability to build relationships and influence senior partners.
• Creative thinking in complex situations to drive innovative ideas.

Responsibilities

• Serve as a strategic collaborator to the DEX VP, Chief of Staff, and leadership team.
• Own the DEX investment strategy and align investments with priorities and long-term goals.
• Direct financial management of the DEX portfolio, including budget control and risk management.
• Coordinate vendor contracts to optimize costs and efficiency.
• Create opportunities for software consolidation and cost-efficiency.
• Analyze financial, operational, and implementation data for actionable insights.
• Develop organizational health metrics and reporting for leadership transparency.
• Drive operational excellence through process improvement and executive communications.

Skills

Strategic planning

Budget management

Portfolio management

Financial analysis

Stakeholder management

Communication

Education

Advanced degree in Business Administration/Finance or related field

Job description

The Opportunity

Join Adobe as a Senior Business Operations Manager and help craft the future of our Digital Employee Experience (DEX) group within Adobe Technology Services (ATS). This is an outstanding chance to be part of an ambitious team leading critical initiatives and operational excellence. You will work in a collaborative setting and make decisions that significantly influence our business success.

What you'll Do

Serve as a strategic collaborator to the DEX Vice President, Chief of Staff, and leadership team, encouraging alignment and supporting well-informed business decisions. Own the DEX investment strategy, aligning investments to business priorities and long-term objectives. Direct financial management of the DEX portfolio, including budget control, risk management, and collaboration with Finance. Coordinate vendor contracts, promoting optimization and cost-efficiency throughout the organization. Create opportunities for software consolidation and cost-efficiency, ensuring alignment with organizational standards. Analyze financial, operational, and implementation data to identify actionable insights. Develop organizational health metrics and reporting to provide leadership with transparent performance insights. Drive operational excellence through process improvement, executive communications, and proactive issue resolution.

What you need to succeed

10+ years of experience in strategic and/or functional business operational roles, partnering with senior leaders. Proven budget management experience of over $100M, including complex budgets and executive-level investment recommendations. Demonstrated ability to manage complex technology portfolios and develop investment strategies. Strong analytical skills with a focus on detail and problem-solving. Effective interpersonal, verbal, and written communication skills. Ability to build relationships and influence senior partners effectively. Capability to think creatively in complex situations, encouraging innovative ideas and solutions.

Preferred qualifications:

Advanced degree or equivalent experience in Business Administration, Finance, or a related field.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users.

If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].

AI Use Guidelines for Interviews

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $127,400 - $260,350 annually. Paywithin this range varies by work locationand may also depend on job‑related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $179,800 - $260,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

California: Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado: Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts: Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check‑In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us!

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].