Group Manager, Communications Strategy & Ops

Adobe; San Francisco (CA); On-site; USD 173,000 - 251,000; Full time

Job summary

Adobe's communications team is seeking a Group Manager, Strategy & Operations to own the strategic and operational backbone of communications for the Creativity & Productivity business. You will scale the team, define rhythms, and ensure leadership across media relations, executive communications, product communications, and day-to-day operations.

You will build AI-native systems, set editorial standards, mentor a small team, and drive high-impact initiatives with clear ownership, timelines, and

Qualifications

• 8–10+ years of experience in communications, strategy, or operations.
• Chief of Staff or senior communications strategist experience, having acted as a trusted proxy for an executive.
• Exceptional writer comfortable moving between executive voice and internal narrative with strategic framing.
• Structured problem solver who translates ambiguity into clear plans with owners, timelines, success criteria, and processes.

Responsibilities

• Partner with the Senior Director to set strategic direction and turn it into operating plans.
• Own the team's operating rhythm—planning, goals, performance tracking, day-to-day priorities.
• Facilitate faster decision-making by prioritizing issues and clearing roadblocks.
• Hold the team to high standards of reporting, budget tracking, industry analysis, and media measurement.
• Build AI-native systems to improve briefing, content tracking, and operations.
• Lead special projects and initiatives, often without a playbook.
• Mentor and manage a small team, ensuring quality and cohesive direction.
• Establish workback schedules and editorial standards for high-stakes moments.
• Review content as editorial steward for strategic engagements.
• Coordinate agency and vendor relationships to ensure timely deliverables.

Skills

Strategic thinking

Executive communications

Writing & editing

People leadership

Cross-functional collaboration

Budget management

Job description

The Opportunity Adobe's communications team helps define how the world understands Adobe by showcasing our products, innovation, and customer and industry impact for media, creators, partners, and the broader market. We're looking for a Group Manager, Strategy & Operations to own the strategic and operational backbone of communications for Adobe's Creativity & Productivity (C&P) business. You'll build the systems, rhythms, and judgment that let the team scale, operate effectively, and move strategically across media relations, executive communications, product communications, thought leadership and day-to-day operations. We want someone who thinks structurally, writes with precision, thrives in ambiguity, and sees operational excellence as a form of strategic leverage. You have an intuitive understanding on people and the judgment to know when to push, when to listen, and how to bring out the best in a team.

What You'll Do

• Partner with the Senior Director to set strategic direction and turn it into clear operating plans.
• Own the team's operating rhythm – planning, goal-setting, performance tracking, day-to-day priorities – and act as a trusted proxy in meetings and decisions.
• Facilitate faster decision-making by prioritizing issues and clearing the way so the team can move fast and stay focused on external results.
• Hold the team to a high standard of operational excellence including timely, accurate reporting, budget tracking, industry analysis, and media measurement.
• Build AI-native systems that make the team more efficient, from briefing and review cycles to content tracking and operations.
• Lead special projects and critical initiatives, often operating independently and without a playbook.
• Manage a small team, setting clear expectations, mentoring for growth, holding the team accountable for quality, responsiveness, and ensuring cohesive direction.
• Establish workback schedules, editorial standards, and preparedness protocols that bring consistency and reliability to high-stakes communications moments.
• Serve as an editorial steward on strategic engagements, reviewing content, shaping materials and crafting positioning.
• Manage agency and vendor relationships and coordinate partners to guarantee quality and timely deliverables.

What You Need to Succeed

• 8–10+ years of experience in communications, strategy, or operations, preferably at a tech company or in high-stakes comms.
• Chief of Staff or senior communications strategist experience, having acted as a trusted proxy for an executive.
• Exceptional writer comfortable moving between executive voice and internal narrative with strategic framing.
• Structured problem solver who translates ambiguity into clear plans with owners, timelines, success criteria, and builds the systems that maintains sustainable plans.
• Strong executive presence and the confidence to engage at the VP/C-suite level.
• High EQ skilled at reading people, influencing without formal authority, and managing and mentoring teams.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer.

Expected Pay Range

Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $136,300 - $250,875 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $173,300 - $250,875 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices

• California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
• Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
• Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].

AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us!

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [e-mail].