Senior Business Manager - CDX Product Strategy

Capital One; Chicago (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One seeks a Senior Business Manager in Product Strategy to drive the CDX agenda for consumer and developer platforms. You will partner with senior leaders, translate strategic questions into actionable plans, and help shape roadmaps that power digital experiences at scale.

You will lead cross‑functional work with product, engineering, and data teams, driving innovation, analytics, and change management across the business.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years of quantitative analysis experience.
• Minimum 3 years of qualitative analysis experience.
• At least 1 year of people management experience.
• At least 1 year of project management experience.

Responsibilities

• Lead the annual CDX strategy.
• Partner with CDX leaders to answer strategic questions using a consulting‑style model.
• Lead priority strategic initiatives for CDX, such as AI transformation.
• Provide analytics, landscape assessments, and deep dives to anticipate trends.
• Set the vision for long‑term product innovation with engineering collaboration.
• Foster trusted relationships with key stakeholders across the company.
• Develop and deliver trainings to enhance CDX capabilities.
• Model AI adoption to improve efficiency, quality, and impact.

Skills

Quantitative analysis

Qualitative analysis

People management

Project management

Education

Bachelor’s Degree

Master’s Degree

Job description

Senior Business Manager - CDX Product Strategy Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world‑class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Role | General Responsibilities

We’re seeking a Senior Business Manager, Product Strategy, to support strategic priorities for the Consumer Product (CDX) leadership team under Emily Roberts. CDX is an exciting space with diverse product responsibilities. The Consumer and Developer Experience (CDX) organization drives the critical platforms that power world‑class digital engagement for our customers and best‑in‑class tools for the developers who build them. Our diverse portfolio spans the Capital One mobile app, advanced marketing and personalization engines, AI‑driven platforms that transform how we build software, and essential enterprise risk and supplier capabilities. By unifying these consumer, developer, and enterprise operations, CDX accelerates our ability to modernize core systems, strengthen the company’s risk posture, and deliver seamless experiences at massive scale.

The Senior Manager will join a horizontal product and strategy team that supports priorities across CDX. The product and strategy team serves as an internal engine for both vision and strategic alignment, occupying a unique space at the intersection of strategic advisory and product creation. We operate with the rigor of top‑tier consulting to solve the organization’s hardest strategic questions, drive the annual planning process, and align our long‑term priorities. At the same time, we are builders: we act as an innovation lab, developing prototypes and partnering closely with product and engineering teams to translate conceptual visions into tangible, scaled digital experiences. We are looking for someone who thrives in this duality—someone who is equally energized by big‑picture questions about where the world is going, thorny problems that require a strategic mindset and close partnership with product and tech teams, and hands‑on building.

Specifically, the Senior Manager will:

• Lead the annual CDX strategy
• Partner with CDX leaders to answer thorny strategic questions, using a consulting‑style model
• Lead priority strategic initiatives for CDX, such as AI transformation
• Support the organization’s intelligence unit, providing analytics, landscape assessments, thematic deep dives, and more to help the organization see around corners and anticipate headwinds and tailwinds
• Set the vision for long‑term product innovation, including partnering with engineering to deliver product prototypes
• Obsess about internal and external customer satisfaction by establishing trusted, close touch relationships with key stakeholders throughout the company
• Contribute to CDX organization’s strategic capabilities (e.g., by developing and delivering trainings)
• Role model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun

The Person

• Exceptional strategy and strategic problem‑solving skills, with a record of answering hard questions in ambiguous areas
• A strong product orientation, including a record of understanding customers’ needs and working backwards to deliver experiences and solutions that deliver results for the customer and the business
• An innovation mindset, characterized by a future orientation, the ability to set a vision, and a willingness to push boundaries
• Strong relationship‑building skills that result in trusted partnerships across organizations
• Ability to establish credibility with senior leaders and colleagues from different disciplines (e.g., data scientists, P&L owners, designers, engineers)
• Intellectual curiosity: an interest in understanding and experimenting with new leading edge technologies, organizational models, and ways of thinking
• Demonstrated ability to employ judgment and experience to make rapid and complex decision
• Highly effective communication skills (both written and verbal)

Basic Qualifications

• Bachelor’sDegree
• At least 3years of experience performing quantitative analysis
• At least 3years of experience performing qualitative analysis
• At least 1year of experience performing people management
• At least 1year of experience performing project management

Preferred Qualifications

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+years of experience in quantitative analysis
• 5+years of experience in qualitative analysis
• 2+years of experience in people management
• 2+years of experience in product development
• 2+years of experience in financial modeling
• 2+years of experience in economic forecasting
• 2+years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Chicago, IL: $182,500 - $208,300 for Sr. Business Manager
• McLean, VA: $200,700 - $229,100 for Sr. Business Manager
• NewYork, NY: $219,000 - $249,900 for Sr. Business Manager
• Richmond, VA: $182,500 - $208,300 for Sr. Business Manager

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article23‑A of the NewYork Correction Law; SanFrancisco, California Police Code Article49, Sections4901-4920; NewYork City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

For technical support or questions about Capital One’s recruiting process, please send an email to [e-mail].

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information‑based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.