Business Manager - CDX Product Strategy

Capital One; New York, Northern (NY, KY); On-site; USD 180,000 - 205,000; Full time

Job summary

Capital One is seeking a Business Manager for CDX Product Strategy to drive strategic priorities and shape the product roadmap across consumer and developer experiences. You will partner with CDX leaders, translate big questions into actionable plans, and work with product and engineering teams to prototype and scale new digital experiences.

The role emphasizes analytics, strategic thinking, and collaboration with senior leaders, data scientists, and engineers to improve processes and outcomes

Qualifications

• Bachelor's degree in a quantitative field required or in progress with expected completion by start date.
• Master's degree in a quantitative field required or in progress with expected completion by start date.
• MBA with quantitative concentration preferred or in progress with expected completion by start date.

Responsibilities

• Partner with CDX leaders to answer thorny strategic questions, using a consulting-style model.
• Own, end-to-end, major workstreams on priority strategic initiatives for CDX, such as AI transformation.
• Support the organization’s intelligence unit with analytics, landscape assessments, and thematic deep dives.
• Set the vision for long-term product innovation, including partnering with engineering to deliver prototypes.
• Maintain strong customer satisfaction by building trusted relationships with key stakeholders.
• Contribute to CDX organization’s strategic capabilities, including trainings.
• Role model AI adoption by inventing and spreading solutions that improve efficiency, quality, and enjoyment.

Skills

Analytical skills

Strategy

Customer orientation

Relationship-building

Communication skills

Education

Bachelor's degree in a quantitative field

Master's degree in a quantitative field

MBA with a quantitative concentration

Job description

Business Manager – CDX Product Strategy Summary

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Role | General Responsibilities

We're seeking a Manager, Product Strategy, to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. CDX is an exciting space with diverse product responsibilities. The Consumer and Developer Experience (CDX) organization drives the critical platforms that power world‑class digital engagement for our customers and best‑in‑class tools for the developers who build them. Our diverse portfolio spans the Capital One mobile app, advanced marketing and personalization engines, AI‑driven platforms that transform how we build software, and essential enterprise risk and supplier capabilities. By unifying these consumer, developer, and enterprise operations, CDX accelerates our ability to modernize core systems, strengthen the company's risk posture, and deliver seamless experiences at massive scale.

The Manager will join a horizontal product and strategy team that supports priorities across CDX. The product and strategy team serves as an internal engine for both vision and strategic alignment, occupying a unique space at the intersection of strategic advisory and product creation. We operate with the rigor of top‑tier consulting to solve the organization’s hardest strategic questions, drive the annual planning process, and align our long‑term priorities. At the same time, we are builders: we act as an innovation lab, developing prototypes and partnering closely with product and engineering teams to translate conceptual visions into tangible, scaled digital experiences. We are looking for someone who thrives in this duality—someone who is equally energized by big‑picture questions about where the world is going, thorny problems that require a strategic mindset and close partnership with product and tech teams, and hands‑on building.

• Partner with CDX leaders to answer thorny strategic questions, using a consulting‑style model.
• Own, end‑to‑end, major workstreams on priority strategic initiatives for CDX, such as AI transformation.
• Support the organization’s intelligence unit, providing analytics, landscape assessments, thematic deep dives, and more to help the organization see around corners and anticipate headwinds and tailwinds.
• Set the vision for long‑term product innovation, including partnering with engineering to deliver product prototypes.
• Obsess about internal and external customer satisfaction by establishing trusted, close touch relationships with key stakeholders throughout the company.
• Contribute to CDX organization’s strategic capabilities (e.g., by developing and delivering trainings).
• Role model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun.

The Person

• Exceptional strategy and strategic problem‑solving skills, with a record of answering hard questions in ambiguous areas.
• Very strong analytical skills, including quantitative analysis.
• A strong customer or product orientation – thinks in terms of customers’ needs.
• An innovation mindset, characterized by a future orientation, the ability to set a vision, and a willingness to push boundaries.
• Strong relationship‑building skills that result in trusted partnerships across organizations.
• Ability to establish credibility with senior leaders and colleagues from different disciplines (e.g., data scientists, P&L owners, designers, engineers).
• Intellectual curiosity: an interest in understanding and experimenting with new leading edge technologies, organizational models, and ways of thinking.
• Demonstrated ability to employ judgment and experience to make rapid and complex decision.
• Highly effective communication skills (both written and verbal).

Basic Qualifications

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field).
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field).
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: An MBA with a quantitative concentration.

Preferred Qualifications

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.

Salary & Compensation

• Chicago, IL: $149,800 - $171,000 for Business Manager
• McLean, VA: $164,800 - $188,100 for Business Manager
• New York, NY: $179,700 - $205,100 for Business Manager
• Richmond, VA: $149,800 - $171,000 for Business Manager
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website.

Equal Opportunity & Inclusion

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Additional Information

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.