Business Manager - CDX Product Strategy

Capital One National Association; McLean (VA); On-site; USD 165,000 - 188,000; Full time

Job summary

Capital One seeks a Business Manager for CDX Product Strategy to guide strategic priorities and end-to-end workstreams. You will partner with CDX leaders, perform analytics, and help shape long-term product innovation while maintaining strong customer focus and stakeholder relationships.

The role emphasizes leadership, data-driven decision making, and collaboration with engineering on prototypes. Preferred candidates bring 3+ years in analysis, plus advanced degrees in quantitative fields, and

Qualifications

• At least 3 years of professional experience performing analysis.

Responsibilities

• Own, end-to-end, major workstreams on priority strategic initiatives for CDX, such as AI transformation.
• Support the organization’s intelligence unit with analytics and landscape assessments.
• Set the vision for long-term product innovation with engineering partnerships to deliver prototypes.
• Establish trusted relationships with key stakeholders to drive customer satisfaction.
• Contribute to CDX capabilities by developing and delivering trainings.
• Model AI adoption by spreading solutions that improve efficiency, quality, and fun.

Education

Bachelor’s Degree in a quantitative field or MBA with a quantitative concentration

Master’s Degree in a quantitative field or MBA with a quantitative concentration

Job description

Business Manager - CDX Product Strategy

Summary

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

The Role | General Responsibilities:

We’re seeking a Manager, Product Strategy, to support strategic priorities for the Consumer and Developer Experience (CDX) leadership team. CDX is an exciting space with diverse product responsibilities. The Consumer and Developer Experience (CDX) organization drives the critical platforms that power world-class digital engagement for our customers and best-in-class tools for the developers who build them. Our diverse portfolio spans the Capital One mobile app, advanced marketing and personalization engines, AI-driven platforms that transform how we build software, and essential enterprise risk and supplier capabilities. By unifying these consumer, developer, and enterprise operations, CDX accelerates our ability to modernize core systems, strengthen the company's risk posture, and deliver seamless experiences at massive scale.

Specifically, the Manager will—

• Partner with CDX leaders to answer thorny strategic questions, using a consulting-style model
• Own, end-to-end, major workstreams on priority strategic initiatives for CDX, such as AI transformation
• Support the organization’s intelligence unit, providing analytics, landscape assessments, thematic deep dives, and more to help the organization see around corners and anticipate headwinds and tailwinds
• Set the vision for long-term product innovation, including partnering with engineering to deliver product prototypes
• Obsess about internal and external customer satisfaction by establishing trusted, close touch relationships with key stakeholders throughout the company
• Contribute to CDX organization’s strategic capabilities (e.g., by developing and delivering trainings)
• Role model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun

The Person:

• Exceptional strategy and strategic problem-solving skills, with a record of answering hard questions in ambiguous areas
• Very strong analytical skills, including quantitative analysis
• A strong customer or product orientation – thinks in terms of customers’ needs
• An innovation mindset, characterized by a future orientation, the ability to set a vision, and a willingness to push boundaries
• Strong relationship-building skills that result in trusted partnerships across organizations
• Ability to establish credibility with senior leaders and colleagues from different disciplines (e.g., data scientists, P&L owners, designers, engineers)
• Intellectual curiosity: an interest in understanding and experimenting with new leading edge technologies, organizational models, and ways of thinking
• Demonstrated ability to employ judgment and experience to make rapid and complex decision
• Highly effective communication skills (both written and verbal)

Basic Qualifications:

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master’s Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

Chicago, IL: $149,800 - $171,000 for Business Manager McLean, VA: $164,800 - $188,100 for Business Manager New York, NY: $179,700 - $205,100 for Business Manager Richmond, VA: $149,800 - $171,000 for Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).