Senior Business Management Analyst

001 The Northern Trust Company; Chicago (IL); On-site; USD 83,000 - 141,000; Full time

Benefits offered by this job

401k & pension

Medical/dental/vision benefits

PTO

Parental leave

Life & accident insurance

Well-being benefits

Discretionary bonus & equity

Job summary

Northern Trust in the United States seeks a Senior Business Management Analyst to improve operations through analysis, automation, reporting, and process improvement. This role partners across functions to streamline workflows and strengthen governance.

You will develop scalable solutions, deliver actionable insights on financial performance, workforce planning, and performance metrics, and translate business requirements into practical reporting and automation.

Qualifications

• College degree or equivalent relevant experience.
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with business data, reporting, and performance metrics.
• Experience with Power Automate, Microsoft Copilot, Power BI, or similar technologies.
• Demonstrated success streamlining or automating business processes.
• Strong stakeholder management, communication, and relationship-building skills.

Responsibilities

• Analyze processes, workflows, and reporting to identify opportunities for simplification, automation, and stronger controls.
• Design and implement automation solutions that improve operational efficiency.
• Develop reporting and insights for financial performance, workforce planning, sales, and operational metrics.
• Translate business requirements into practical reporting, workflow, and automation solutions.
• Partner with Sales, Finance, Operations, and Business Management to develop scalable solutions.
• Improve governance while maintaining appropriate controls, documentation, and audit requirements.
• Create and maintain process, reporting, and workflow documentation.
• Provide coverage for recurring governance activities, including Regional Fee Review.
• Deliver analytical, project, and ad hoc support aligned with business priorities.

Skills

Advanced Excel

Power BI

Power Automate

Microsoft Copilot

Stakeholder management

Analytical thinking

Documentation

Communication skills

Multi-priority management

Education

College degree

Tools

Microsoft Copilot

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Senior Business Management Analyst Job Summary

The Senior Business Management Analyst improves business operations through analysis, automation, reporting, and process improvement. This role partners across functions to streamline workflows, enhance business insights, strengthen governance, and develop scalable solutions that support efficient, informed decision‑making.

Key Responsibilities

• Analyze processes, workflows, and reporting to identify opportunities for simplification, automation, and stronger controls.
• Design and implement automation solutions that improve operational efficiency.
• Develop reporting and insights for financial performance, workforce planning, sales, and operational metrics.
• Translate business requirements into practical reporting, workflow, and automation solutions.
• Partner with Sales, Finance, Operations, and Business Management to develop scalable solutions.
• Improve governance while maintaining appropriate controls, documentation, and audit requirements.
• Create and maintain process, reporting, and workflow documentation.
• Provide coverage for recurring governance activities, including Regional Fee Review.
• Deliver analytical, project, and ad hoc support aligned with business priorities.

Qualifications

• College degree or equivalent relevant experience.
• Experience in business analysis, business management, operations, process improvement, reporting, or a related discipline.
• Strong analytical and problem-solving skills.
• Advanced Excel skills and experience with business data, reporting, and performance metrics.
• Experience with Power Automate, Microsoft Copilot, Power BI, or similar technologies.
• Demonstrated success streamlining or automating business processes.
• Strong stakeholder management, communication, and relationship-building skills.
• Ability to manage multiple priorities independently and collaborate across teams.
• Strong attention to detail, organizational skills, and commitment to documentation and governance standards.

Salary Range

Salary Range: $83,100 - 141,300 USD Salary range is a good faith estimate of base pay.

Benefits

• retirement benefits (401k and pension)
• health and welfare benefits (medical, dental, vision, spending accounts and disability)
• paid time off
• parental and caregiver leave
• life & accident insurance
• other voluntary and well-being benefits
• discretionary bonus program that may include an equity component

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Terms and Conditions

Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure - North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.