Senior Business Intelligence Analyst

Flywire; Massachusetts; Hybrid; USD 91,000 - 114,000; Full time

Job summary

Flywire is seeking a Senior BI Analyst to shape how we present data to clients, using interactive in-app reporting and bespoke analytics. You will lead cross-functional projects, contribute to BI stack development, and translate complex data into actionable insights that demonstrate ROI from our partnerships.

Ideal candidates bring 5–7 years in BI/data analytics, comfort with Looker, Sigma, and Salesforce, and strong communication skills to influence stakeholders and guide data-driven decisions

Qualifications

• 5–7 years of BI, product, data or analytics experience.
• Ability to influence cross-functional teams.
• Strong BI tool experience; Looker or Sigma preferred.
• Comfort presenting to internal/external stakeholders.
• Excellent communication translating data into insights.
• Emerging data science skills and AI awareness.
• Familiar with AI tools and LLMs.

Responsibilities

• Set vision for how we communicate data and value to clients.
• Collaborate with stakeholders to deliver analyses showing value and ROI.
• Lead design and development of customer-facing dashboards.
• Work with product/engineering to ensure secure, scalable reporting.

Skills

BI experience

Influence teams

Data storytelling

Presentation skills

AI familiarity

CRM data

Finance data

Tools

Looker

Sigma

Salesforce

Job description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world.

Today we support more than 5,100 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies.

With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity

We, at Flywire, are looking for a smart, analytical thinker who's excited to wow our clients with best in class data and analytics capabilities. As a Senior Business Intelligence Analyst, you will help set the vision and direction for how we communicate the story of Flywire's data to our clients, both with interactive in-app reporting solutions and custom analytics projects that speak to the unique value and ROI that our product has delivered throughout our partnership.

This is a true cross-functional role, with responsibilities crossing data & analytics, product development, relationship management, and sales. The ideal candidate will feel comfortable managing cross-functional projects and also have a deep technical understanding of a general BI stack and will be able to periodically contribute to development and analysis.

The responsibilities of the role include:

• Help set a broad company vision for the way we communicate data and our value proposition to clients
• Partner with business stakeholders to understand unique client situations and deliver analyses to show the value of Flywire's value and performance
• Lead the design and development of customer-facing dashboards
• Collaborate with product and engineering teams to ensure that reporting and analytical solutions are secure, scalable, and part of a seamless user experience

Here’s What We’re Looking For

• 5-7 years of experience in business intelligence, product management, data and analytics, or a related field
• Proven ability to influence cross-functional teams
• Strong experience with business intelligence tools is required, with a preference for Looker and Sigma
• Comfortable presenting to both internal and external stakeholders
• Strong communication skills: You can make even the most complex data easy to comprehend
• Emerging data science and analytical skills
• Familiar and comfortable with emerging AI technologies, digital assistants for natural language queries, and core LLM tools
• Strong business acumen byconnecting data and dashboard design decisions to revenue, client retention, and broader company strategy, not just technical execution
• Experience working with finance-related data (revenue, billing, payments, or similar financial reporting) and translating it into stakeholder-ready insights
• Experience working with client or CRM data (e.g. Salesforce) to build a unified view of client relationships and usage patterns

Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state or local law.

The US base salary range for this full-time position is $91,000 - $114,000, plus equity and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job-related skills, experience, relevant education and training.

#LI-Hybrid