Senior Business Intel Analyst (Hybrid)

CareFirst BlueCross BlueShield; Baltimore (MD); Hybrid; USD 82,000 - 162,000; Full time

Job summary

CareFirst BlueCross BlueShield in Baltimore area is seeking an experienced data analytics professional to develop data visualizations and insights for business decisions. The role emphasizes healthcare analytics and partnership with IT/Data Management teams in a hybrid work model.

The ideal candidate has 5+ years in BI tools and data analytics, a statistics/math background, and experience delivering transparent results to business partners. Healthcare analytics experience is preferred.

Qualifications

• Bachelor's degree required; statistics/math related field preferred.
• 5 years of experience with business intelligence tools, data analytics and/or database management systems.
• Healthcare analytics experience preferred and a track record of delivering transparent work to partners.

Responsibilities

• Mines and extracts data and applies algorithms to derive insights for Cost of Care Reporting and related analytics.
• Operates as a trusted partner to perform proactive and reactive analyses for stakeholders and link metrics to drivers.
• Researches meaningful reports and analyses for health care system entities and presents findings.
• Creates KPIs and balanced scorecards to improve decision-making.
• Builds infrastructure that supports analytical rigor and develops models and tools for healthcare strategy.
• Leverages data to anticipate future needs of the organization and supports AI initiatives and vendor collaborations.
• Mentors junior business intelligence analysts.

Skills

PowerBI

Qlik

Tableau

Data analytics

BI best practices

Education

Bachelor's degree in Statistics, Mathematics, or related field

Tools

PowerBI

Qlik

Tableau

Job description

PURPOSE

Utilizes data analytics and contributes to a set of business initiatives designed to help business partners extract value from information. Develops data visualizations for analysis, problem-solving, and business solutions. We are not looking for generalists who may have an IT background and various credentials like Scrum, Agile,etc. We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

RESP & QUALIFICATIONS

Utilizes data analytics and contributes to a set of business initiatives designed to help business partners extract value from information. Develops data visualizations for analysis, problem-solving, and business solutions. We are not looking for generalists who may have an IT background and various credentials like Scrum, Agile,etc. We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

ESSENTIAL FUNCTIONS

• Mines and extracts data and applies algorithms to derive insights. Contribute to the analytics, reporting and data governance activity related to Cost of Care Reporting, including Ideation support, Hotspot/Trend Analysis, Dashboard and Report management, Specialty/Member/Provider/Other Detail Reporting and Business Care Support. Support items like AI implementations, partnerships with our IT/Data Management teams, vendor support (ex: Milliman MedInsight) and other related functions. Evaluates healthcare analytics to generate insights for healthcare solutions.
• Operates as a trusted thought partner with business leads to perform both proactive and reactive analysis for key stakeholders and derives insights between key metrics and their drivers.
• Researches meaningful reports and analysis for health care system entities and presents on findings.
• Creates effective key performance indicators and balanced scorecards that provide improved decision-making.
• Builds infrastructure that supports analytical rigor and develops models and tools that drive healthcare strategy.
• Uses business analytics to anticipate future needs of the healthcare organization. Leverages data to address business challenges using data analytics.
• Utilized as a resource for junior business intelligence analysts.

SUPERVISORY RESPONSIBILITY

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS

Education Level: Bachelor's Degree in Statistics, Mathematics, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

LICENSES/Certifications Upon Hire Preferred

• Certified Business Intelligence Professional or Certified Business Analysis Professional (CBAP)

EXPERIENCE

5 years experience with business intelligence tools, data analytics and/or database management systems.

PREFERRED QUALIFICATIONS

• Prior healthcare analytics experience is a must.
• Experience with delivering work consistently and transparently to our business partners, both internal and external.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

• Ability to translate technical complexities to key business stakeholders.
• Ability to learn and understand all areas of operations within the organization.
• Ability to think creatively and critically and thrive in a fast-paced environment.
• Business intelligence software, such as PowerBI, Qlik, or Tableau.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

SALARY RANGE

$81,720 - $162,305

SALARY RANGE DISCLAIMER

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

EQUAL EMPLOYMENT OPPORTUNITY

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

FEDERAL DISC/POSITIVE DEMAND

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

SPONSORSHIP IN US

Must be eligible to work in the U.S. without Sponsorship