Senior Business Functional Analyst - ERP & CRM Solutions

NORTH STAR Group; Rockville (MD); Hybrid; USD 129,000 - 175,000; Full time

Job summary

NORTH STAR Group in Rockville, MD is seeking a Sr. Business Functional Analyst to conduct business process analyses and gather requirements for ERP and CRM solutions.

This role designs interfaces and configurations to support data flow between customers and partners, creates project plans, and communicates status to stakeholders. Travel to client sites across the United States is required; international travel is not.

Qualifications

• Bachelor's degree in Computer Information Systems or related field.
• Minimum 5 years of experience as a Functional Analyst or Systems Analyst.
• Experience with ERP/CRM systems and project documentation.

Responsibilities

• Conduct business process analysis and requirement gathering.
• Design ERP and CRM solutions to meet customer needs.
• Create project plans and communicate project status.
• Perform testing to ensure solutions meet specs.

Skills

Business process analysis

Requirements gathering

Testing

Project planning

End user training

Education

Bachelor's degree

Tools

Oracle ERP

Siebel CRM

PeopleSoft

SAP

Job description

NORTH STAR Group in Rockville, MD is seeking a Sr. Business Functional Analyst to conduct business process analyses and gather requirements for ERP and CRM solutions.

This role designs interfaces and configurations to support data flow between customers and partners, creates project plans, and communicates status to stakeholders. Travel to client sites across the United States is required; international travel is not.