Senior Business Development Manager - Air Freight

DHL Group; New York (NY); On-site; USD 106,000 - 141,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentives

401(k) match

Stock purchase plan

Medical coverage

Vision & Dental options

Paid time off

Job summary

DHL Group is seeking a Senior Business Development Manager - Air Freight to drive growth in the JFK and New Jersey Territory. This role combines strategic selling with cross-functional collaboration to expand DHL Global Forwarding’s presence across key customers and markets.

You will lead the sales process from prospecting to closing, leveraging industry knowledge and a global network to deliver solutions that meet customer needs and maximize revenue across air freight services.

Qualifications

• 3–5 years field sales in freight forwarding (air freight preferred)
• 5+ years sales experience (international logistics sales preferred)
• Experience with logistics processes, systems and solutions
• MS Office proficiency
• Knowledge of international commercial transportation (air and ocean freight)
• Bachelor degree desired
• Outgoing, upbeat, resourceful personality
• Ability to navigate a global network for best customer service

Responsibilities

• Win, retain and develop medium-sized business customers through sales hunting and qualification of accounts
• Maximize sales growth from existing customers via new sales, product marketing and customer support strategies
• Build rapport with customers and coordinate with Product teams, Trade Lane Managers, and local management
• Recommend solutions based on customer needs using industry knowledge
• Organize and support customer workshops on import brokerage compliance, new offerings, and training
• Collaborate across Deutsche Post DHL sales channels to offer a full supply chain of services
• Gather customer information for RFIs/RFPs/RFQs and prepare implementation handovers
• Execute end-to-end sales processes and keep CRM updated

Skills

Field sales

Sales experience

Logistics knowledge

MS Office

International freight

Communication

Networking

Education

Bachelor degree

Tools

CRM

Job description

Job Title:Senior Business Development Manager - Air Freight

Job Location:JFK and New Jersey Territory

We are the world's leading logistics provider with operations in over 220 countries. In this position, you will support the Global Forwarding division of DHL that manages the flow of goods and information across a customer's global supply chain.

As a Senior Business Development Manager, you will act as a bridge between our customers and our business unitsusing a consultative selling strategy to understand the customers' business, including their current situation and their future direction, and propose a series of solutions and capabilities that exceed their needs and enhance their ability to drive improved business results.

You will be responsible for gaining new business as well as keeping and growing existing customers in line with DHL's strategies to ensure growth of DHL Global Forwarding within an assigned territory.

Duties and Responsibilities

• Win,retain and develop medium-sized Business Customers through sales "hunting" activity, correctly assessing the prospective account as Profitable, Significant or Strategic in order to secure winning bids.
• Maximize sales growth from existing customers through the development of new sales, product marketing, and customer support strategies; and achieving specific volume growth targets in the assigned area(s) of the business.
• Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources including our Product teams, Trade Lane Managers, other sales channels, and local Station Management.
• Recommend solutions based on customer needs by using industry knowledge
• Engage in organizing and supporting customer workshops intended to share information across diverse subjects such as Import brokerage compliance regulations, new product offerings, and other training intended to benefit the client
• Use networks within the various Sales channels within Deutsche Post DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
• Collect relevant customer information for the RFI/RFP/RFQ and prepare documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
• Perform all aspects of the sales process and input & update all relevant activities utilizing CRM daily

Your skills and experience

• Requires a minimum of 3-5 years field sales in freight forwarding (air freight preferred)
• 5+ year of Sales Experience (international logistics sales preferred)
• Experience with logistics processes, systems and solutions.
• Solid PC operational knowledge along with Microsoft Office applications experience
• Knowledge of international commercial transportation (air and ocean freight required)
• Bachelor degree desired
• Outgoing, upbeat and resourceful personality!
• Ability to maneuver through a global network to ensure best customer service

Pay Range

$105,843.75 - $141,125.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation:Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match:$1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan:Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical:Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision:Optional coverage for exams, frames, and contacts.
• Dental:Optional coverage for preventive, basic, and major services.
• Paid Time Off:7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in buildingcareers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with30,000+ employeesensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

Equal Opportunity Employer

DHL Global Forwarding is committed toequal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must belegally authorized to work in the United States.Visa sponsorship is not availablefor this role.