Senior Business Development Coordinator

Advocate Health; Oak Brook (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Advocate Health is seeking a Business Development Hospice Coordinator to drive census growth by building relationships with healthcare providers and the community. This field-based role coordinates with facilities and hospice teams to ensure smooth end-of-life care transitions for patients and families.

The role requires a Bachelor's in Marketing or related field and about five years in hospice/marketing, with strong communication and negotiation skills.

Qualifications

• Bachelor's degree required in marketing or related field.
• Typically 5 years of Home Health/Hospice/Marketing experience.
• Experience building and executing business development plans.
• Ability to analyze competitive marketing data.

Responsibilities

• Drive census growth by establishing relationships with healthcare providers and the community.
• Bridge facilities and hospice teams to ensure seamless end-of-life care transitions.
• Deliver educational in-services to healthcare accounts about hospice benefits.
• Engage in enterprise meetings and coordinate with clinical teams.
• Exhibit exceptional verbal and written communication and problem-solving skills.
• Understand referral patterns within the territory and collaborate across teams.

Skills

Business development

Relationship building

Marketing programs

Consultative selling

Negotiation

Leadership

Communication

MS Office

Project management

Organization

Education

Bachelor's Degree in Marketing or related field

Tools

Microsoft Office

Job description

Major Responsibilities:

A Business Development Hospice Coordinator drives census growth by establishing relationships with healthcare providers and the community to generate hospice patient referrals. This field-based role bridges medical facilities and the hospice interdisciplinary team to ensure seamless end-of-life care transitions for patients and their families.

• Exhibits high level of customer service through providing education, support to patients, family members, and or other care givers.
• Partner internally with team members and operational leaders to drive census growth by establishing relationships with healthcare providers, and community to generate patient referrals.
• Build and nurture trust with key medical professionals, social works, and care communities
• Deliver educational in-services to healthcare accounts, serving as a trusted community resource on hospice care benefits within the parameters of our organization.
• Professionally engage in meetings across the enterprise as invited.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates an ability to work closely with a variety of people while effectively using problem-solving skills to ensure smooth transition of care.
• Demonstrates an understanding of referral patterns in the territory service area.
• Demonstrates an ability to effectively engage and collaborate with clinical team

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Marketing or related field.

Experience Required:

• Typically requires 5 years of experience in Home Health/Hospice/HME/Respiratory marketing and business development that includes experiences in developing and executing business development/sales plans to increase revenue, creating supportive marketing and communications materials, and performing competitive marketing analysis.

Knowledge, Skills & Abilities Required:

• Demonstrated skills in business development activities such as successful relationship building strategies, promoting products/services to existing/new clients, and experience in meeting financial targets.
• Demonstrated success in executing service line or brand-based marketing programs with documented, verifiable results.
• Strong consultative and problem solving skills.
• Strong negotiation skills.
• Excellent leadership, interpersonal, and communication skills essential to accomplish goals through coordination and direction of others.
• Demonstrated proficiency in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products preferred.
• Ability to effectively and efficiently manage multiple projects from various sources.
• Excellent organizational and communication skills.

Physical Requirements and Working Conditions:

• Ability to carry and lift up to 25 pounds.
• Daily travel results in exposure to related road and weather hazards.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.