Senior Business Development Coordinator

Advocate Health Care; Oak Brook (IL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Advocate Health Care seeks a Business Development Hospice Coordinator to drive census growth through strong relationships with healthcare providers and the community. You will coordinate with the hospice team to ensure smooth end-of-life transitions for patients and families, delivering education and support in various care settings.

The role requires a Bachelor’s in Marketing or related field and about 5 years of experience in hospice or related marketing roles, with proven ability to increase

Qualifications

• Bachelor's degree in marketing or related field required.
• 5 years of experience in Home Health/Hospice marketing and business development with revenue growth and marketing material development.
• Experience executing service line or brand-based marketing programs with measurable results.

Responsibilities

• Educate and support patients and families with high level of customer service.
• Develop relationships with healthcare providers and community to drive census growth and referrals.
• Build trust with medical professionals, social workers, and care communities.
• Deliver in-services to healthcare accounts on hospice care benefits within the organization’s guidelines.
• Engage professionally in meetings across the enterprise as invited.
• Demonstrate excellent verbal and written communication skills.
• Work with a variety of people and use problem-solving skills to ensure smooth transitions of care.
• Understand referral patterns in the territory service area.
• Collaborate effectively with the clinical team.

Skills

Relationship building

Business development

Sales planning

Marketing programs

Negotiation

Communication skills

Project management

Microsoft Office

Education

Bachelor's Degree in Marketing or related field

Tools

Microsoft Office

Job description

A Business Development Hospice Coordinator drives census growth by establishing relationships with healthcare providers and the community to generate hospice patient referrals. This field-based role bridges medical facilities and the hospice interdisciplinary team to ensure seamless end-of-life care transitions for patients and their families.

Major Responsibilities

• Exhibits high level of customer service through providing education, support to patients, family members, and or other care givers.
• Partner internally with team members and operational leaders to drive census growth by establishing relationships with healthcare providers, and community to generate patient referrals.
• Build and nurture trust with key medical professionals, social works, and care communities
• Deliver educational in-services to healthcare accounts, serving as a trusted community resource on hospice care benefits within the parameters of our organization.
• Professionally engage in meetings across the enterprise as invited.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates an ability to work closely with a variety of people while effectively using problem-solving skills to ensure smooth transition of care.
• Demonstrates an understanding of referral patterns in the territory service area.
• Demonstrates an ability to effectively engage and collaborate with clinical team

Major Responsibilities

• Exhibits high level of customer service through providing education, support to patients, family members, and or other care givers.
• Partner internally with team members and operational leaders to drive census growth by establishing relationships with healthcare providers, and community to generate patient referrals.
• Build and nurture trust with key medical professionals, social works, and care communities
• Deliver educational in-services to healthcare accounts, serving as a trusted community resource on hospice care benefits within the parameters of our organization.
• Professionally engage in meetings across the enterprise as invited.
• Demonstrates excellent verbal and written communication skills.
• Demonstrates an ability to work closely with a variety of people while effectively using problem-solving skills to ensure smooth transition of care.
• Demonstrates an understanding of referral patterns in the territory service area.
• Demonstrates an ability to effectively engage and collaborate with clinical team

Licensure, Registration, And/or Certification Required

• None Required.

Education Required

• Bachelor's Degree in Marketing or related field.

Experience Required

• Typically requires 5 years of experience in Home Health/Hospice/HME/Respiratory marketing and business development that includes experiences in developing and executing business development/sales plans to increase revenue, creating supportive marketing and communications materials, and performing competitive marketing analysis.

Knowledge, Skills & Abilities Required

• Demonstrated skills in business development activities such as successful relationship building strategies, promoting products/services to existing/new clients, and experience in meeting financial targets.
• Demonstrated success in executing service line or brand-based marketing programs with documented, verifiable results.
• Strong consultative and problem solving skills.
• Strong negotiation skills.
• Excellent leadership, interpersonal, and communication skills essential to accomplish goals through coordination and direction of others.
• Demonstrated proficiency in the use of Microsoft Office (Excel, Access, PowerPoint and Word) or similar products preferred.
• Ability to effectively and efficiently manage multiple projects from various sources.
• Excellent organizational and communication skills.

Physical Requirements And Working Conditions

• Ability to carry and lift up to 25 pounds.
• Daily travel results in exposure to related road and weather hazards.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.