Senior Business Consultant - Digital Strategy

TELUS Digital; Charlottesville (VA); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Healthcare benefits

Life & Disability Insurance

401 K matching

Flexible paid time off

Parental Leave

Employee Assistance Program

Job summary

A leading digital consultancy in Charlottesville, VA is seeking a Senior Business Consultant to provide strategic advice to Fortune 500 executives. The role involves framing complex business challenges, conducting in-depth analysis, and delivering impactful recommendations. Ideal candidates have over 4 years in management consulting, strong financial acumen, and excellent storytelling abilities. Competitive salary range of $140,000 – $160,000 with great benefits including healthcare and 401K matching.

Qualifications

• Experience leading or significantly contributing to digital product strategy engagements.
• Advising C-level executives on complex business initiatives.
• Ability to synthesize information into a clear narrative.
• Experience in building business cases.
• Ability to travel for client engagements.

Responsibilities

• Frame and structure complex problems and challenges.
• Conduct comprehensive analysis to uncover insights.
• Facilitate executive alignment through workshops.
• Create robust business cases and financial models.
• Define product strategy and vision.
• Deliver recommendations to senior executives.
• Cultivate relationships with client stakeholders.
• Drive collaboration with internal teams.
• Contribute to the growth of the strategy practice.

Skills

Management consulting

Corporate strategy

Quantitative and qualitative analysis

User-centered research

Storytelling and presentation skills

Financial acumen

Product management methodologies

Team collaboration

Education

4+ years in management consulting or corporate strategy

MBA or advanced degree (bonus)

Job description

Business Consultant - Digital Strategy

Join to apply for the Senior Business Consultant - Digital Strategy role at TELUS Digital

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture. In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions. With a global team across North America, South America, Central America, Europe, and APAC, we offer end‑to‑end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are—backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Location & Flexibility
This role will work in a Work From Near (Hybrid) capacity based out of one of our North American offices (Boston, MA, Charlottesville, VA, Columbus, OH, Durham, NC). Travel for client engagements is required on an ad‑hoc basis (10 – 15 %).

The Opportunity
As a Senior Business Consultant (Digital Strategy), you will be a pivotal advisor to Fortune 500 executives, guiding them through their most complex business challenges with a digital lens. Operating at the intersection of digital innovation, business strategy, and financial viability, you will help clients make high‑stakes decisions and navigate the complexities of digital transformation. You are the strategic advisor who frames a client’s most critical choices, shaping their digital future by delivering the rigorous analysis and compelling vision that drive high‑stakes investment and strategy decisions.

Responsibilities

• Frame and structure complex problems, defining and structuring clients’ ambiguous and critical business and digital challenges, developing hypotheses to guide engagement activities and analysis.
• Conduct rigorous analysis, performing comprehensive qualitative and quantitative analysis—including market sizing, competitive assessments, and operational modeling—to uncover insights that underpin strategic choices.
• Facilitate executive alignment, designing and leading high‑impact workshops and working sessions with senior leadership teams to build consensus and drive strategic clarity.
• Build investment‑grade business cases, creating robust financial models and business cases that articulate value, risks, and financial impact of strategic initiatives, providing a clear rationale for executive decision‑making.
• Define product strategy & vision, leading the ideation and direction for digital products by identifying market opportunities, articulating clear business and user goals, and working with cross‑functional teams to translate strategic recommendations into a compelling, viable product vision and roadmap.
• Deliver C‑Suite recommendations, leading the development and delivery of clear, compelling recommendations to senior executives, influencing high‑stakes decisions on investment, market entry, and operational strategy.
• Act as a trusted advisor, cultivating deep, trust‑based relationships with senior client stakeholders, becoming their go‑to partner for navigating the intersection of business, technology, and finance, and driving organic relationship expansion by consistently maximizing client value.
• Drive cross‑functional collaboration, partnering with internal teams of researchers, designers, and engineers to ensure recommendations are strategically sound, feasible and desirable.
• Advance the practice, contributing to the growth of the strategy practice by developing thought leadership, refining proprietary frameworks, and mentoring team members.

Qualifications / Skills

• 4+ years of experience in management consulting, corporate strategy, or a similar strategic advisory role, leading or significantly contributing to digital product/software strategy engagements.
• Experience advising C‑level and VP‑level executives on complex business initiatives.
• Deep expertise in strategic frameworks and both quantitative and qualitative analysis, with a demonstrated ability to synthesize disparate information into a clear, compelling narrative.
• An understanding of user‑centered research principles and how to apply user insights to product and business recommendations.
• Adept storyteller with the ability to deliver compelling presentations that articulate complex strategic recommendations, business cases, and product vision to various client audiences, across seniorities and disciplines.
• Strong financial acumen and experience building business cases and models to support and validate strategic recommendations.
• Familiarity with product management methodologies and human‑centered design principles.
• Can operate successfully in both independent work and as part of a team.
• Ability to travel as required for client engagements (typically 10 – 15 %).

Bonus Points

• MBA or advanced degree in a relevant field.
• Experience within our key client verticals, such as financial services, media, or hospitality.
• Experience leading sophisticated, high‑profile emergent technology projects.

What We’ll Offer

• Healthcare benefits – Medical, Vision, Dental (including an option for 100 % coverage of individual employee medical premiums)
• Life & Disability Insurance
• 401 K matching
• Flexible paid time off & paid company holidays
• Parental Leave
• Employee Assistance Program (EAP)
• And more!
• Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job‑related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits.

USA Pay Range: $140,000 – $160,000 USD