Principal, Business Development - Financial Services

TELUS Digital; Charlottesville (VA); Hybrid; USD 230,000 - 275,000; Full time

Benefits offered by this job

Healthcare benefits - Medical, Vision, Dental

401K matching

Employee Share Purchase Plan

Competitive PTO Policy

Employee Assistance Program (EAP)

Life & Disability Insurance

Job summary

A leading digital consultancy is seeking a Principal of Business Development in Charlottesville, VA. This role focuses on building relationships with key accounts in the Financial Services sector, ensuring high client satisfaction and revenue growth. The ideal candidate has extensive experience in digital product consultancy and a proven track record of successful business development. Competitive salary and performance bonuses offered.

Qualifications

• Deep experience with F5000-level financial services clients.
• Ability to communicate effectively across all levels.
• Strong skills in revenue growth and client satisfaction management.

Responsibilities

• Leading relationships with key strategic accounts.
• Identifying target accounts for service optimization.
• Collaborating with teams to craft proposals and pitches.

Skills

Digital product consultancy experience

Client relationship management

Business development

Education

Engineering or computer science degree

MBA

Job description

Principal, Business Development - Financial Services

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award‑winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company.

Location and Flexibility

The role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA; Columbus, OH; Charlottesville, VA; or Durham, NC, or in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Opportunity

The Principal, Business Development role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Financial Services industry vertical. The Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations. While working with Business Development and Marketing leadership on product, brand, market, and sales strategies, the Principal will coordinate new leads, field new business opportunities, and win new business.

TELUS Digital Solutions' Business Development team encompasses a range of skilled professionals who drive innovation and growth on the front lines of client engagement. As a team, we rally around three distinct areas in the client journey map: Prospecting, Pursuit, and Expansion. Responsibilities include identifying new relationships and opportunities, nurturing ongoing relationships with client partners, contracting agreements, writing proposals, pitching our services to prospective clients, and more.

Responsibilities

• The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts.
• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients.
• Competently articulate product features to implement technology solutions successfully.
• Collaborate with our Solutions Architects and Product teams to craft executive‑level proposals, pitches, and SOWs for prospective and existing clients.
• Cultivate and extend existing C‑level relationships with current clients.
• Team‑up with our delivery leadership to respond to opportunities and team‑sell through RFP responses or other types of sales cycles.
• Advise TELUS Digital’s internal teams on industry and vendor trends to remain well‑positioned to assist our clients.
• Must have the ability to travel up to 25% for client visits, pitches, and conferences.

Competencies

• Deep experience in a digital product professional services agency/consultancy engaged with F5000‑level Financial Services client accounts.
• Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation. Ideal candidate has had the opportunity to manage teams and multiple work streams.
• Ability to identify and characterize business issues, while demonstrating a ‘nose for value’ to discern what is important.
• Scope and plan underlying analyses that will yield critical answers to the questions at hand. Understand the required data to complete the analysis and procure them accordingly. Deliver timely, zero‑defect execution of analysis. Leverage quantitative tools for the analytical heavy lifting, analyze data and translate findings into meaningful insights and recommendations.
• Ability to communicate effectively and succinctly, both verbally and on paper, and across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders.

Bonus Points

• An engineering or computer science degree/background.
• Master’s Degree in Business Administration.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Privacy Policy

What We'll Offer

• Healthcare benefits - Medical, Vision, Dental
• 401K matching
• Employee Share Purchase Plan
• Competitive PTO Policy
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• And more!

Annual Performance Bonus

This position is eligible for an annual performance bonus based on personal, division/business unit and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.

Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job‑related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.

Annual Base Salary Range (Performance Bonus Eligible): $230,000 – $275,000 USD.